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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

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India
1 review
0 helpful votes
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Best Payment Gateway
June 10, 2018

I have been using Payoneer from last couple of months and i must say its the best payment gateway we used.

Thanks for the help Payoneer!

Date of experience: June 7, 2018
California
1 review
0 helpful votes
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Payonee force and fraud me to transfer my money from Paypal to Payoneer, they told me the Bank transfer fee will be $15USD flat fee, and after I transfer my money from Paypal to Payoneer and withdrew to my local bank the fee become 2%, this is far far away from $15USD, after the issue show up, the customer service start to bargain the price from 2% to 1.5% to 1%, I can't believe this is banking business what they do. I have all of Conversation record. If the question can't be solved I will definitely publish to everyone online, tell everyone should keep away to using Payoneer.

Date of experience: June 7, 2018
Romania
1 review
0 helpful votes
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Great customer service
June 10, 2018

I called about an issue with my new card and the staff was very quick to solve the problem and to give me the answers I needed. I'm giving them a 6th, symbolic star, for being able to deal with a foreign accent.

Date of experience: June 7, 2018
Pakistan
1 review
0 helpful votes
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Satisfied so far!
June 10, 2018

I have been using payoneer for couple of years now, never had any major issue. And when i needed help customer support was very co-operative.

Date of experience: June 7, 2018
Mississippi
1 review
0 helpful votes
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Happy Customer
June 10, 2018

Each time I have called the customer care technicians have been extremely knowledgeable and helpful to my needs. Thank you for everything.

Date of experience: June 7, 2018
Pakistan
1 review
0 helpful votes
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Very Fast Response
June 10, 2018

Payoneer Customer Support are very friendly and response very fast, I Highly recommend to All
Regard Paras

Date of experience: June 7, 2018
Ecuador
1 review
0 helpful votes
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Good service, but problems to get a replacement for my expired card. I loved Payoneer until 3 months ago ever since my card was expired and I am still struggling big time to get a replacement and therefore be able to withdraw my money. Besides that I have to say Payoneer was and still is my best business ally.

Date of experience: June 7, 2018
Botswana
1 review
0 helpful votes
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Bravo
June 10, 2018

Mmmmh, good service, Payoneer has made the world come together, transfer of funds so easy around da world n you can get paid from wherever you are,

Date of experience: June 7, 2018
Bangladesh
1 review
0 helpful votes
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Best Customer Support
June 10, 2018

I had an awesome experience while I contacted Payoneer support for my issue.

I'm really very pleased.

Date of experience: June 7, 2018
Pakistan
1 review
0 helpful votes
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User friendly and economic
June 10, 2018

It's good by features. One can easily find what he wants and what he has using this Payoneer account. Secondly, it deducts less transaction charges which is comparatively economic as compared to other.

Date of experience: June 7, 2018
Illinois
1 review
0 helpful votes
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Thank you for your excellent service to your customers. Convienant good Quality service, is most certainly appreciated in this modern day economy and society. Thank you again. Best regards, Danielle McGee

Date of experience: June 7, 2018
Maryland
1 review
0 helpful votes
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Super easy
June 10, 2018

Jeffrey was awesome. Very helpful and polite. I will recommend your service to friends and family. Funds are immediately available to me when transferred from Airbnb. I'm looking forward to a long time business relationship with Payoneer.

Date of experience: June 7, 2018
Mexico
1 review
0 helpful votes
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I have been using Payoneer for more than a year and everything has been awesome, I love the app, the website and my clients are happy using it too

Date of experience: June 7, 2018
Bangladesh
1 review
0 helpful votes
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Nice customer support from SIA
June 10, 2018

Nice customer support from SIA. He was an good customer support agent. I got all help which i expect. A+++++

Date of experience: June 7, 2018
Georgia
1 review
0 helpful votes
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I pray my direct deposit will go smoothly and they will grow over time because I was laid off at my job in the medical profession 8 months ago and I really need the money I have been very good at work ethic and committed to essante Organics I love the product and very thankful.

Date of experience: June 7, 2018
Georgia
1 review
0 helpful votes
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Awesome customer support!
June 10, 2018

I was having problems getting my account straightened out and called support. I spoke with John and he was very professional and helped me get my account fixed promptly. Awesome job John! I appreciate your kindness and help with my account...

Date of experience: June 7, 2018
Spain
1 review
0 helpful votes
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I have been receiving affiliate payment with payoneer for almost 8 years. I can recommend them anytime Nice company, kudos guys. Keep the good work going.

Date of experience: June 7, 2018
Nicaragua
1 review
0 helpful votes
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Great as always
June 10, 2018

They are always nice and helpful and very caring. I could not ask for more. When they answer your questions, they always make sure you understand

Date of experience: June 7, 2018
Nigeria
1 review
0 helpful votes
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Outstanding
June 10, 2018

Less stress and solved problem within few minutes, the customer care agent was willing to listen and solve my problem, which was outstanding!

Date of experience: June 7, 2018
Iraq
1 review
0 helpful votes
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Costumer care
June 10, 2018

Costumer care was helpful, also payooner service is vary good, but you need to start a loyalty program as money back or airplane males, or VIP launch etc.
And also you need to start a credit limit for costumer how spend alot in your service.

Date of experience: June 7, 2018