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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Being a freelancer, Payoneer is my backbone. This platform is not just a payment gateway buts it's more than my family. Always helping
I'm really satisfied with Fay because really helpful. When i need help support center make help for me any time. I love it his behaviour.
I like Payoneer. It's very useful. You can always see what happens on your account. Also, they have a good customer care.
They are very responsive. They listen to their customers and explain everything very well. I am using Payoneer for a long time and whenever I faced any issue, customer care listed to me and resolved the issue as soon as possible. 10/10
The back ground check was Good & Precise. My query was addressed fast and within a short time frame.
Good Assistance.
He is very kind and good to assist.
I am very glad to see this customer.
Thanks for your assistance
I like the system and call center support. Payoneer is a great system. Thank you guys for creating it.
It is impossible to add other bank accounts to your account if it is outside of your region, and their customer service is terrible. Don't expect to ever receive a response to an email you send. Transferwise all the way!
If you have a discrepency with your balance you can bet, that payoneer representative is there to help you
You are giving clear informations. I am satisfied with your service. I did not wait to long and you informed me. Thank you.
I waited only 10 minutes for live support that is more than excellent. Crew is very very polite and professional, we solve everything within 5 minutes. Best recommendations
Customer service is very informative and helpful. They solved my problems and answered all the question.
Payoneer is nice, but it sucks that there is no Payment Gateway option. I receive payments from Amazon, but I also want to make a website, but I have to use PayPal for that instead.
I got help immediately, short wait time, and they listened to what I had to say which allowed them not to waste my time telling me what they thought I wanted because of the multiple calls of similar nature they deal with all that time. My representative listened and gave a thoughtful reply after hearing what I needed.
Really appreciate the gentleman executing outstanding service today. Very informative & very polite.
Payoneer services have really helped my life and business... Thanks. The services i received is very high in quality... they are fast, safe and reliable..
The service from Payoneer is pretty good. It was simple to apply for an account, and if you experience any problems you can always connect with their 24 hour chat or send an email request. Getting an email response normally takes around 3-4 business days. But the chat is recommended if you need to get quick responses.
I would recommend it to everyone. Great service, excellent live chat experience, always available and helpful when I have a problem!
My payment was cancelled, and the payoneer agent guide me very well. Really impressed by their services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members