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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

California
1 review
0 helpful votes
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The money should be received once the guest has stayed the night at least half. Another idea is having the customer give 25% of the pay to the host at the beginning to ensure less discrepancies.

Date of experience: June 15, 2018
Spain
1 review
0 helpful votes
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Great service!
June 18, 2018

Payoneer has helped me and my family in times when no other bank wanted to. Payoneer was the solution for us.

Date of experience: June 15, 2018
Serbia
1 review
0 helpful votes
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The best company
June 18, 2018

I'm using Payoneer since 2013, and never had any issue with the company.
Am totally secure about my funds management here.

Date of experience: June 15, 2018
Switzerland
2 reviews
0 helpful votes
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Fast and Efficient
June 18, 2018

I contacted Payoneer and received fast, efficient and very helpful information. I will follow their instructions exactly to resolve my case with a merchant.

Date of experience: June 15, 2018
Serbia
1 review
0 helpful votes
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Overall
June 18, 2018

First time using paynoneer. My payments coming in a short time which is very cool. I have pin troubles since i forgot my old one, but Payoneers customer service is one of the best I used. Keep up with a good work.

Date of experience: June 15, 2018
Serbia
1 review
0 helpful votes
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Great
June 18, 2018

Great overall.
This is paying platform which is very easy to handle.
To bad cause local bank had such bad currency conversion commision, and make it senseless the money withdrawal on ATM machines, but nevertheless this is great way to receive payment for your services.

Date of experience: June 15, 2018
BO
1 review
0 helpful votes
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FROM MAD TO GLAD IN ONE CALL
June 18, 2018

It´s clear reps are trained and very knowledgeable in customer service. No robots, no scripts, just help. Thank you

Date of experience: June 15, 2018
Hungary
1 review
0 helpful votes
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Postscript
June 18, 2018

Very good about the administration. I hope that in the future I will have in connection with the payoneer bank, and my actual business at the end will be successful.

Date of experience: June 15, 2018
Pakistan
1 review
0 helpful votes
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Becca the awesome Agent
June 17, 2018

Becca was a great agent to deal with. She knows her thing and doing it insanely awesome. I really enjoyed chatting with her. Would highly recommend. Thanks

Date of experience: June 15, 2018
Bangladesh
1 review
0 helpful votes
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Fully satisefied
June 17, 2018

I was lost my card, and the agent very smoothly help to block my old card and ordered for a new card. Awesome

Date of experience: June 15, 2018
India
1 review
0 helpful votes
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Very nice service and ready to assist. English ascent was very good but a little difficult for me to understand.

Date of experience: June 15, 2018
Nepal
1 review
0 helpful votes
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Very Good Support
June 17, 2018

I really feel good to contact Payoneer Support, they are really very nice to help and fix our problems.

Date of experience: June 15, 2018
Morocco
1 review
1 helpful vote
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Very thankful
June 17, 2018

Great service great customer services thank you so match,
Always quick fast and helpfully reply, very satisfied,
Best online bank in the word

Date of experience: June 14, 2018
Morocco
1 review
0 helpful votes
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I like payoneer
June 17, 2018

Payoneer very good i like it because your card is very easy to use, thanks a lot,
Payoneer very good i like it because your card is very easy to use, thanks a lot,
Regards

Date of experience: June 14, 2018
Thailand
1 review
0 helpful votes
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Contact to unblock my card
June 17, 2018

Very polite and quick response customer service, but still have to wait to unblock my card for more than a week.

Date of experience: June 14, 2018
Jamaica
1 review
1 helpful vote
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Customer review
June 17, 2018

I have found all my experiences thus far to be fantastic. Had a few issues with my card but customer service was friendly and professional. I got through in a jiffy.

Date of experience: June 14, 2018
Maryland
1 review
2 helpful votes
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Web Site Full of Errors
June 17, 2018

The webSite is full of errors, as a computer science I am so surprised how bad everything works, they should fire the web programmer. I check the console errors reported by the web site and are junior errors, I wonder if it is safe to give them your money and most important your personal information

Date of experience: June 14, 2018
Jamaica
1 review
0 helpful votes
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Good customer service
June 18, 2018

The agent was very professional and helpful, she went above and beyond for me. This is the kind of customer service I would like from all provider.

Date of experience: June 14, 2018
Turkiye
1 review
0 helpful votes
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Very professional service
June 17, 2018

I love how they works. Very great service and wonderful support team. Always got very professional help. Thanks a lot and keep up good work!

Date of experience: June 14, 2018
Philippines
1 review
0 helpful votes
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Great way to transfer funds!
June 17, 2018

It's very user-friendly and most of the representatives on the phone know what they're doing. Payoneer is a great way to transfer funds! It's quick and easy!

Date of experience: June 14, 2018