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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Payoneer is very good for recieving payment from overseas and it gives very good exchange rate as compared to others. Really liked it
Good company and help me always with anything i need!
Since 5 years i joined payoneer they never forget their costumer's always help and support them forever!
The waiting on hold time was quick and my agnet Kathrine was able to answer all my questions promptly. Patient and professional customer support. Much appreciate your help!
I would very much recommend Payoneer for online payments which I use on a regular basis. Quick, reliable and very professional. Their customer service is excellent; polite, friendly but also very competent. Not something one can say about other payment providers unfortunately!
A friendly service with a lot of capability and options for global financial solutions.
I am looking forward to using the service with my business in the global marketplace.
Your employee that assisted me was very respectful, great customer support and awesome response time.
I love the response. They responded really fast. They are security cautious and very very polite. I got what i needed. Even when my date of birth was mistaken, it was still fine
Fast and reliable service, many options available, also very helpful customer service, I would definitely recommend.
It started good on the first transactions, then it not only increased fees for me, but also started to hold money for unjustified reasons. I am not sure I'll be using this service another time.
I am from Turkey and I have been just started to use Payoneer for selling extra virgin olive oil on Amazon FBA. I was a a little bit nervous about making mistakes but Payoneer team very kind and fast to answer and solve my issues they approved my account in hours now I am waiting for bank account statement for verification. Opening a US bank account is a kind of magic for people like me who lives outside of US.
Payoneer has a very nice and professional support, always resolving any issues with my account and card!
Excellent would recommend them to anyone. Lady on the end of the phone was very helpful and spoke very good English/American
Good service over the phone
Hope my issue is gonna be solved fast
Thank you guys
I change my phone number and now cant access to my profile
I am very helpful for the service and information provided by bry, very clear and helpful, if I have any constraints about payment I need not be confused to ask where, thanks again
My experience with payonee is great thus far.The customer service is exceptional and I'm looking forward for a longstanding partnership with this bank.
I am a professional and using Payoneer to send invoice and receive payments in Pakistan and any time I got any challenge I just call customer care and my issues sorted out thank you for providing us a way to connect with world
Was very pleased. Agent was prompt and professional. Explained things in a way that was easy to understand.
Very helpful customer service team and very easy to navigate online and when using the app. I would highly recommend to anyone. Customer service team is very knowledgeable and respectful very willing to help you with your concerns.
I am from Turkey and my english is so so, and so that your customer services is good comminicate with me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members