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Payoneer

3.6

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
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Greate
June 29, 2018

Outstanding experiesnce i greate expierent i love poyneer for payment withdraw thanks so much for your good service great expierence

Date of experience: June 26, 2018
India
1 review
0 helpful votes
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Best Payment Gateway
June 29, 2018

Payoneer i have been using from last 1 year and very much satisfied with their work. Highly Appreciated and strongly recommended to people

Date of experience: June 26, 2018
Viet Nam
1 review
0 helpful votes
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Thank you for your enthusiasm
June 29, 2018

I am very pleased about customer service. The form of receiving money from Payoneer is very diverse.

Date of experience: June 26, 2018
Ghana
1 review
0 helpful votes
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Excellent Service
June 29, 2018

Thank you so much Payoneer, for providing with us this good service, we really appreciate your service, even if people do not appreciate it, I do, they really save me and my business.

Date of experience: June 26, 2018
Egypt
1 review
0 helpful votes
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My experience!
June 29, 2018

Everything is good except the time I have to wait until I get a customer service`s agent, and the transactions always approved on my card without confirmation from me!

Date of experience: June 26, 2018
Lebanon
1 review
0 helpful votes
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I am a music composer, a freelancer, I love to see my customers paying me through this awesome-looking mastercard and I can even withdraw to bank or go to the nearest ATM, it's as simple as that. Thanks Payoneer :)

Date of experience: June 26, 2018
El Salvador
1 review
0 helpful votes
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Mica from Chat Support
June 29, 2018

She was very helpfull and professional although I was upset at the begginning, thank u very much and great job payoneer for hiring people like her

Date of experience: June 26, 2018
Morocco
1 review
0 helpful votes
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Chat
June 29, 2018

It was a very pleasant and great experience. The assistance was so patient with me. I did not end the chat until my issue was solved. If there 1000 stars, I would definitely give it.

Date of experience: June 26, 2018
Brazil
1 review
0 helpful votes
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Great services
June 29, 2018

Payoneer has been helping me to receive my funds, I've never had any problems with it, support is great too!

Date of experience: June 26, 2018
Illinois
1 review
0 helpful votes
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Love my service with them
June 29, 2018

I would highly recommend Payoneer to all my friends I always get fast payments and the customer service is A plus

Date of experience: June 26, 2018
Pakistan
1 review
0 helpful votes
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Awesome comapny
June 29, 2018

I love payoneer, as they've simplified my life, by giving me a virtual u. S bank account. They're customer service is also awesome, and you can also get paid by other companies in euro and gbp

Date of experience: June 26, 2018
Colorado
1 review
0 helpful votes
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Was very helpful. Great customer service! Was very courteous and was easy to work with and talk to. Would recommend

Date of experience: June 26, 2018
Bangladesh
1 review
0 helpful votes
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Just WOW Service
June 29, 2018

The live chat support was amazing...
The person support me was really professional fast and friendly...

Date of experience: June 26, 2018
Pakistan
1 review
0 helpful votes
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I have been contacting Payoneer support for help. They are amazing. I was connected and chatting with the CSR in minutes and she solved my issue in a minute while chatting after proper verification.
Thanks!

Date of experience: June 26, 2018
1 review
0 helpful votes
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Effortless Service
June 29, 2018

Tiffani was very professional in addressing my queries and assured me she was there even when there was delay in messaging

Date of experience: June 26, 2018
Greece
1 review
0 helpful votes
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Fair, no hidden fees, connecting most countries around the world, where others don't, partnerships with many popular platforms and more.
Just make sure you follow their rules. I find some of their rules /restrictions a bit extreme, on the other hand I think they do it because they are mostly oriented to entrepreneurship field?

Date of experience: June 26, 2018
Cherwin O.
Philippines
1 review
0 helpful votes
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Great Site
June 29, 2018

Big dollar to peso rate, fast transfer, the card is great even though it's USD. Overall I liked it. I haven't used it very much because I mostly receive peso, though this is a great site to help you with USD transactions. Also, it works like a credit card in POS transactions. Legit site.

Date of experience: June 26, 2018
Pakistan
1 review
0 helpful votes
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V nice
June 28, 2018

V good excellent sooooopeerr i like it that was amazing goo nawaz gooooo imran chorrr zardariii haramiiii

Date of experience: June 26, 2018
Bangladesh
1 review
0 helpful votes
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Elegent in service
June 28, 2018

The person who assist me is really do good.
He tries his best for helping me.
Its really good.
I want to stay with payoneer.

Date of experience: June 26, 2018
Pakistan
1 review
0 helpful votes
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Outstanding Experience
June 28, 2018

Outstanding Experience, very likely, Great communication
Good responsive time, Thank you so much
Have a fine week,

Date of experience: June 26, 2018