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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Avevo un problema di carta bloccata a causa di una truffa on line ho dovuto chieder una nuova carta payoneer e ho risolto con una brava operatrice
I'm extremely satisfied by this service. The support understood what I wanted and helped me out through my problem. Exceptional Communication skills. 10/10 Recommended.
The first one who helped me another day was gentle who had a calm and warm attitude. And the person who met today was good.
I call suport center and In max one minute everithing is clear! In most of the case, the line it s on and i
Payoneer is not only providing a solution for cross-border payment to my country but also building an effective community that stands out.
I have been using Payoneer for about 6+ years now, had absolutely amazing experience using all the handy features it provides i. E. billing services, currency converter, faster transaction and many more.
Not just marketplaces Payoneer works fabulously with POD platforms, marketers and also Affiliate Networks independently.
There are numerous How-to videos and blogs constantly being published to update customers to use this service most effectively, countless forums and social media posts and groups are our there to help out those who are having difficulties using all the neat features of Payoneer.
Absolutely recommend Payoneer for any online professional out there!
I would never recommend anybody use this company. At this point they have stolen almost $1000 from me by changing credit card providers leaving me unable to access my money.
Awesome customer service assistance right on point...! Always nice and willing to help and support
Polite CSR but every time I ringI was told a different story, my emails are not followed through etc. Very disappointing.
Sin comentarios. Gracias. No tengo quejas. Muy satisfecha con el servicio recibido. Segura en recomendarles.
The lady who helped me was very friendly, helpful, and patient. She was able to resolve my issue in no time at all.
Love the low expense on transfers, receiving, and sending money. Great for small business owners. I would definitely recommend.
She called to me and resolved my problem. She has got very good voice and she have got smile face and she has got a helpful heart. Thank you and thank you
Agent solved my problem within few minutes it was very professional and very supportive I strongly recommend thank you for the great service
Support never knows a right answer of our questions. Each support staff tell different answers to 1 question.
They don't notify for any action they are taking. They even block account without notification and even they listen to any one who is scammer and on his words they block account
Very nice and outstanding experience with payoneer during the period of one year of services from May 2017 to onward now.
Excellent customer service. My minutes had finished and they called back so my problem could be sorted. Very informative and professional.
It was good, but waiting time was too long but service was overall good, i waited two hours to get live chat assistance
I use payoneer prepaid card more than 4years and am very satisfied with all support from the card.
Thank you Payoneer suppot team
Jovce
I waited one hour for technical support. Very laconic and polite, but one minus - a very long wait for the operator
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members