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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Bangladesh
1 review
0 helpful votes
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Great service
August 4, 2018

When I called Payoneer customer support team they gave me the Great services. I was very to take help from them.

Date of experience: August 1, 2018
Kenya
1 review
0 helpful votes
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Reliable
August 4, 2018

One of the best online banking companies to work with. Be assured of your security and timely release of your money, Thank you

Date of experience: August 1, 2018
Colombia
1 review
0 helpful votes
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Great Service
August 4, 2018

Excellent service very on point
Great experience while i was asking a lot of questions.
Jeff who assisted me was very Friendly and glad to help out..

Date of experience: August 1, 2018
Missouri
1 review
0 helpful votes
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Great Alternative to PayPal
August 4, 2018

I've had nothing but positive experiences in the two years I have been using Payoneer to receive payments from my international clients. I would highly recommend to any contractor looking for a quality alternative to PayPal.

Date of experience: August 1, 2018
Jamaica
1 review
0 helpful votes
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Simply the best!
August 4, 2018

Payoneer is the best payment service provide ever. I love the convenience of being able to use my card anywhere in the world mind you, I'm in Jamaica. I can use it at ATM's, in stores, online and anywhere MasterCard is accepted which is almost anywhere.

Thanks Payoneer.

Date of experience: August 1, 2018
Jamaica
1 review
0 helpful votes
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Payoneer offer superb service
August 4, 2018

Payoneer offers superb service, its a great platform to spread your business and makes it easier for you to have clients all over the world, i get my payments so easy. Thank you payoneer for your wonderful services.

Date of experience: August 1, 2018
California
1 review
0 helpful votes
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REFUND
August 4, 2018

I ORDERED AN ITEM ONLINE AND IT WAS SHIPPING FROM MOSCOW, RUSSIA. AFTER 3 MONTHS IT HAD NOT ARRIVED. SO I ASK FOR A REFUND OF MY MONEY AND PAYONEER GOT THE REFUND BACK TO MY BANK ACCOUNT!

Date of experience: August 1, 2018
California
1 review
0 helpful votes
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I'm a little english
August 4, 2018

I can not speak English. But I understand some English. When I want to ask you qustion. I can not rightly question that boot. So I can not tell my exact words.

Date of experience: August 1, 2018
New York
2 reviews
0 helpful votes
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Knowledgeable
August 4, 2018

The customer care rep. Assisted on answering questions and concerns professionally and at ease. I am glad I called and receive concrete answers and not a run around, I'm very pleased.

Date of experience: August 1, 2018
Pakistan
1 review
0 helpful votes
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Please solve the problems
August 4, 2018

Normally... my payoneer account has a problem from many weeks but you not solved yet... If you can please help then thanks for you

Date of experience: August 1, 2018
Illinois
1 review
0 helpful votes
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Customer Service Call
August 4, 2018

Representative was very professional and answered all of my questions and made sure I understood what was going to happen moving forward

Date of experience: July 31, 2018
Philippines
1 review
0 helpful votes
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Excellent
August 4, 2018

Payoneer have higher exchange rate than direct bank transfer. Thetransfer is faster as well, when i made a withdrawal in the morning, surely i will have my payout in the afternoon or within just 24hrs.

Date of experience: July 31, 2018
Mexico
1 review
0 helpful votes
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I've been with payoneer since 2013 and I'm surprised to see how much they've progressed and the business agreements they've accomplished, making the life of the users much easier and with greater reach.

Date of experience: July 31, 2018
Brazil
1 review
0 helpful votes
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Great Raul was so kind and helpful
August 4, 2018

I really appreciated the customer service. It was very helpful and I would gladly recommend it to other people.

Date of experience: July 31, 2018
Spain
1 review
0 helpful votes
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The best
The agent is so kind and very helpful. The best customer service I've experienced.

Thanks you so much

Date of experience: July 31, 2018
Germany
1 review
0 helpful votes
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Good service
August 3, 2018

It was professional and fast and I liked how the person on the phone talked to me and keep up the good work

Date of experience: July 31, 2018
Romania
1 review
0 helpful votes
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Solution
August 3, 2018

I didn't remember my password and I was not sure about my username too. I called them and they help to resolve this problem with a lot of patience. Thank you very much!

Date of experience: July 31, 2018
Jamaica
1 review
0 helpful votes
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It was a good experience
August 3, 2018

Good experience working with Payoneer would highly recommend it someone else to use as their means of international transfer.

Date of experience: July 31, 2018
Italy
1 review
0 helpful votes
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Payoneer appear to want to offer a good service but they fall down on communication, it takes a lot of effort to understand the tirade of rules they use, many of these rules can be plucked out of the air and used as a punishment to restrict accounts without any clear explanation given. This is probably due to Payoneer trying to keep bankers happy when I say bankers, I mean the corrupt type that has led governments into borrowing debt money rather than the government print its own currency. This type of private banking system creates debts on nations and gives taxation control by the bankers over governments nations and plunges them into debt. Payoneer is probably subjected to a lot of pressure from governments via these private bankers.

Date of experience: July 31, 2018
Nigeria
1 review
0 helpful votes
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5
August 3, 2018

Quite OK and quick transactions with lesser fee. Straight forward approach and customer care representative is of high quality with lots of diligence and transparency. They always find a way to make sure your issue is solved without no hassle

Date of experience: July 31, 2018