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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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When I called Payoneer customer support team they gave me the Great services. I was very to take help from them.
One of the best online banking companies to work with. Be assured of your security and timely release of your money, Thank you
Excellent service very on point
Great experience while i was asking a lot of questions.
Jeff who assisted me was very Friendly and glad to help out..
I've had nothing but positive experiences in the two years I have been using Payoneer to receive payments from my international clients. I would highly recommend to any contractor looking for a quality alternative to PayPal.
Payoneer is the best payment service provide ever. I love the convenience of being able to use my card anywhere in the world mind you, I'm in Jamaica. I can use it at ATM's, in stores, online and anywhere MasterCard is accepted which is almost anywhere.
Thanks Payoneer.
Payoneer offers superb service, its a great platform to spread your business and makes it easier for you to have clients all over the world, i get my payments so easy. Thank you payoneer for your wonderful services.
I ORDERED AN ITEM ONLINE AND IT WAS SHIPPING FROM MOSCOW, RUSSIA. AFTER 3 MONTHS IT HAD NOT ARRIVED. SO I ASK FOR A REFUND OF MY MONEY AND PAYONEER GOT THE REFUND BACK TO MY BANK ACCOUNT!
I can not speak English. But I understand some English. When I want to ask you qustion. I can not rightly question that boot. So I can not tell my exact words.
The customer care rep. Assisted on answering questions and concerns professionally and at ease. I am glad I called and receive concrete answers and not a run around, I'm very pleased.
Normally... my payoneer account has a problem from many weeks but you not solved yet... If you can please help then thanks for you
Representative was very professional and answered all of my questions and made sure I understood what was going to happen moving forward
Payoneer have higher exchange rate than direct bank transfer. Thetransfer is faster as well, when i made a withdrawal in the morning, surely i will have my payout in the afternoon or within just 24hrs.
I've been with payoneer since 2013 and I'm surprised to see how much they've progressed and the business agreements they've accomplished, making the life of the users much easier and with greater reach.
I really appreciated the customer service. It was very helpful and I would gladly recommend it to other people.
The best
The agent is so kind and very helpful. The best customer service I've experienced.
Thanks you so much
It was professional and fast and I liked how the person on the phone talked to me and keep up the good work
I didn't remember my password and I was not sure about my username too. I called them and they help to resolve this problem with a lot of patience. Thank you very much!
Good experience working with Payoneer would highly recommend it someone else to use as their means of international transfer.
Payoneer appear to want to offer a good service but they fall down on communication, it takes a lot of effort to understand the tirade of rules they use, many of these rules can be plucked out of the air and used as a punishment to restrict accounts without any clear explanation given. This is probably due to Payoneer trying to keep bankers happy when I say bankers, I mean the corrupt type that has led governments into borrowing debt money rather than the government print its own currency. This type of private banking system creates debts on nations and gives taxation control by the bankers over governments nations and plunges them into debt. Payoneer is probably subjected to a lot of pressure from governments via these private bankers.
Quite OK and quick transactions with lesser fee. Straight forward approach and customer care representative is of high quality with lots of diligence and transparency. They always find a way to make sure your issue is solved without no hassle
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

