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Payoneer

3.6

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

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New York
1 review
0 helpful votes
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This card is flagged/rejected as "prepaid card" in car rental places that claim to accept Visa and MasterCard. This is embarrassing and frustrating. Payments take too long to process. It can be complicated, but if u can set up correctly, it's good to have to receive payments from those clients like Airbnb ect.

Date of experience: August 6, 2018
Brazil
1 review
0 helpful votes
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Fast and helpful
August 9, 2018

Extremely helpful people that are quick and polite into helping you. Can freely recommend this company to anyone.

Date of experience: August 6, 2018
NL
1 review
0 helpful votes
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Great Services
August 9, 2018

I use this service for Amazon and to receive payments. It's work great and amazing customer service.

Date of experience: August 6, 2018
Bangladesh
1 review
0 helpful votes
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Excellent customer service
August 9, 2018

Payoneer customer service is very excellent. Customer managers are very friendly. It's a very first service and quickly fixed issues with my account.

Date of experience: August 6, 2018
Turkiye
1 review
0 helpful votes
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Efficient
August 9, 2018

I feel more secured with Payoneer. And i am please with the the level of security built over the years. And the quality of customer service is rated A+++ and i will refer to any one or company to use the service.

Date of experience: August 6, 2018
Jamaica
1 review
0 helpful votes
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They have always given great customer care and service. When I have an issue they make sure it is solved right right away.

Date of experience: August 6, 2018
DO
1 review
0 helpful votes
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Amazing!
August 9, 2018

Nothing to say, but an exceptional service! Payoneer is one of the most amazing international payment method I've ever used.

Date of experience: August 6, 2018
Pakistan
1 review
0 helpful votes
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Good
August 9, 2018

Good service, little bit issue in conectivity, otherwise all service are good and the staff is also good.

Date of experience: August 6, 2018
India
1 review
0 helpful votes
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Fastest payment transfers
August 9, 2018

Payoneer is robust platform to receive funds globally and also to get money credited to your local bank account within 1-2 days. Loved the lowest service fee and fastest funds delivery service so strongly recommends to try at least once and experience the difference.

Date of experience: August 6, 2018
Nepal
1 review
0 helpful votes
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Always helpful
August 9, 2018

I really appreciate payoneer support. Very friendly politely and helpful response. My problem was instantly solved after contacted to support team.

Date of experience: August 6, 2018
BA
1 review
0 helpful votes
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Great team
August 9, 2018

If you need full support in any of your business experience, you will choose Fiverr, I have been using their service more a year and I am very pleased with their punctuality, service, total support in my business, easiness that they provide.

Thank you, Payoneer

Date of experience: August 6, 2018
Israel
1 review
0 helpful votes
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Great service
August 9, 2018

Great service!
The service I received was kind and quick!
I answered my question

You help me a lot.
Thank you

Date of experience: August 6, 2018
Kenya
1 review
0 helpful votes
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My comment about Payoneer
August 9, 2018

Its the most efficient method of receiving and making payments globally. Say goodbye to boring platforms like PayPal!

Date of experience: August 5, 2018
Honduras
1 review
0 helpful votes
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Good customer service
August 8, 2018

Recieved good customer service so far. A little hard in the beginning since you can{t really make trasnfers until you reach a certain threshold and for some reason you cannot transfer to certain types of accounts. But overall the card works everywhere and have been using it without a problem.

Date of experience: August 5, 2018
VE
1 review
0 helpful votes
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Thankful
August 8, 2018

I called in order to put my pin in my card and the two times i did it, i was attended pretty good in a kind manner.

Date of experience: August 4, 2018
Jamaica
1 review
0 helpful votes
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Payoneer
August 8, 2018

Not yet done any transaction with this account, so there is nothing i can add about the service. II was opening the wrong account service, when i found out i was setting up the wrong account, i call in and ask for it to be cancel, so could set up the right account.

Date of experience: August 4, 2018
Philippines
1 review
0 helpful votes
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Great customer service!
August 6, 2018

The guy i spoken to was very courteous. Was very knowledgeable about what he's doing. Great customer service!

Date of experience: August 3, 2018
California
1 review
0 helpful votes
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Helpful
August 6, 2018

I had a question about an email I got and my question was answered quickly and politely. We have already received another email and have answered it.

Date of experience: August 3, 2018
Israel
1 review
0 helpful votes
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Account activation
August 6, 2018

My account was under review all the time (since a year ago), but once I called customer service dept. I've an excellent service by Mark who checked with the account approval dept. and assured that account is given a go.

Date of experience: August 3, 2018
DO
1 review
0 helpful votes
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Great!
August 6, 2018

I'm pleased with the variety of services Payoneer offers! This is very new to me but so far I'm very impressed! As I also needed information regarding my new account, it was always a pleasure to speak to someone from customer service and they answer all questions with a lot of patience and are so helpful! It's an AWESOME option for someone living abroad and also working online.

Date of experience: August 3, 2018