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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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This card is flagged/rejected as "prepaid card" in car rental places that claim to accept Visa and MasterCard. This is embarrassing and frustrating. Payments take too long to process. It can be complicated, but if u can set up correctly, it's good to have to receive payments from those clients like Airbnb ect.
Extremely helpful people that are quick and polite into helping you. Can freely recommend this company to anyone.
I use this service for Amazon and to receive payments. It's work great and amazing customer service.
Payoneer customer service is very excellent. Customer managers are very friendly. It's a very first service and quickly fixed issues with my account.
I feel more secured with Payoneer. And i am please with the the level of security built over the years. And the quality of customer service is rated A+++ and i will refer to any one or company to use the service.
They have always given great customer care and service. When I have an issue they make sure it is solved right right away.
Payoneer is robust platform to receive funds globally and also to get money credited to your local bank account within 1-2 days. Loved the lowest service fee and fastest funds delivery service so strongly recommends to try at least once and experience the difference.
I really appreciate payoneer support. Very friendly politely and helpful response. My problem was instantly solved after contacted to support team.
If you need full support in any of your business experience, you will choose Fiverr, I have been using their service more a year and I am very pleased with their punctuality, service, total support in my business, easiness that they provide.
Thank you, Payoneer
Great service!
The service I received was kind and quick!
I answered my question
You help me a lot.
Thank you
Its the most efficient method of receiving and making payments globally. Say goodbye to boring platforms like PayPal!
Recieved good customer service so far. A little hard in the beginning since you can{t really make trasnfers until you reach a certain threshold and for some reason you cannot transfer to certain types of accounts. But overall the card works everywhere and have been using it without a problem.
I called in order to put my pin in my card and the two times i did it, i was attended pretty good in a kind manner.
Not yet done any transaction with this account, so there is nothing i can add about the service. II was opening the wrong account service, when i found out i was setting up the wrong account, i call in and ask for it to be cancel, so could set up the right account.
The guy i spoken to was very courteous. Was very knowledgeable about what he's doing. Great customer service!
I had a question about an email I got and my question was answered quickly and politely. We have already received another email and have answered it.
My account was under review all the time (since a year ago), but once I called customer service dept. I've an excellent service by Mark who checked with the account approval dept. and assured that account is given a go.
I'm pleased with the variety of services Payoneer offers! This is very new to me but so far I'm very impressed! As I also needed information regarding my new account, it was always a pleasure to speak to someone from customer service and they answer all questions with a lot of patience and are so helpful! It's an AWESOME option for someone living abroad and also working online.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

