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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Payoneer is alright to use the only problem is the online chatting which should get better.The use is simple, easy and convenient until you get to chatting.
Payoneer have the best support team ever thanks a lot always helpful, respectful and very good in any issue
As I am affiliate marketer always I want a secure a secure way to get money without any hassle, so Payoneer gave me the right place to choose him. You can also say Payoneer is best
I am new to this experience, but I must say it is totally awesome! Customer service is very helpful and very polite it was an enjoyable experience. Thank you for your service!
Wanda
Great customer service. I recommend calling the automated service will drive you nuts. Thank you guys.
It seems that the transaction policy is not illustrated with every detail. New users may find it difficult to use the service.
Very Usefull
For International Payment
Whether you are a business owner, professional or freelancer, Payoneer offers you multiple ways to get paid by your international clients and global marketplaces quickly, securely and at low cost
My experience was great, and the customer service was also great. As soon as I recieve my first payment, and if nothing goes wrong, I will let my friends and family know about PAYONEER.
Excellent, polite, very helpful, answered all my questions with accuracy and a desire to do a good job. Thanks once again.
The service I recieved was excellent. Payment is always on time. I will recommend payoneer. Try it.
Very helpful. Very detailed service i got. The representative was very kind to help me every step i have stuck.
I have just started out with payoneer and its the best i love it i recommend that everyone should use it
I was forced to work with Payoneer because the client I was working with insisted I use their payment system.
From the beginning, it was unclear whether the same fees and exchange rate structure outlined on the site would apply to these payments or not, as my client clearly has an extensive arrangement with Payoneer. That remains unclear, even after payment has been made. I feel I wouldn't understand the true costs of conversion until after having eaten all the fees.
I set up a USD Payoneer account, since it was an American client. The client then paid in EUR, but it wasn't possible to add my EUR bank account to the USD Payoneer account I'd already created -- even though there are clearly three separate currency balances within my Payoneer account! Instead, I was given the option to add a prepaid EUR MasterCard to my Payoneer account and pay $3-something each time I attempted to use the card.
Color me very disappointed that Payoneer is unable to accommodate internationals with bank accounts in separate currencies. I still don't understand why they don't allow withdrawals without conversion (and conversion fees) if I have the means to do so.
For this reason, I wouldn't recommend Payoneer over any other international payment transfer option available today.
They were very helpful and my issue was solved, the support was very polite and took time to look into every detail I really appreciate the help I received.
La atencion fue muy buena y eficiente y como un extra fue bueno q siendo yo argentino me haya atendido un compatriota
Excellent customer services and quick response time of resolution of my problem.
I would really like to appreciate.
Great customer service, every payment request I always have this delay.
Customer care Ashley helped with this provided me with information that I need.
I often use payoneer due to conversion rate and faster transfer of funds from one acct to another.
I am very pleased each time i called the cs..
Matthew was nice, a great person to talk, he listened to me and was very helpful. I'm very happy with the high quality service he provided
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members