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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 3 days

Instant Feedback

1 review

We monitor reviews for authenticity

Kazakhstan
1 review
0 helpful votes
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Excelenet service
September 6, 2018

I was very much satisfied by the service ive recieved, it was veey informative, polite, professional. Thank u

Date of experience: September 3, 2018
Serbia
1 review
0 helpful votes
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Perfect
September 6, 2018

Thank you to payonir you are the best servise.
I. m very happy with payonir and castomer servise. You ar the numero 1 for servise thanks again

Date of experience: September 3, 2018
Czechia
1 review
0 helpful votes
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Bank transfers take one day, two at the most. Customer service is fast and professional. Cash at any auto-teller. Send money to friends with Payoneer. Great.

Date of experience: September 3, 2018
Morocco
1 review
1 helpful vote
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Smart Scam
September 6, 2018

They block your account for no reason and hold your money for a very long time probably to make interest from it they tell you that they do that for security reasons but they never answer or tell you the reason

Date of experience: September 3, 2018
Morocco
1 review
0 helpful votes
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Likely
September 5, 2018

Very good service with likely customer service, i like and recommend this bank account thank you for your service.

Date of experience: September 2, 2018
California
1 review
0 helpful votes
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Awesome Service!
September 3, 2018

I have been doing Business with Payoneer for Years now. Great way to increase your overall Business Growth. I love their services.

Date of experience: August 31, 2018
Pakistan
1 review
0 helpful votes
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Great Service
September 2, 2018

Best payment method in the world fast and easy And Exchange rate is good highly recommended...

Date of experience: August 31, 2018
Georgia
1 review
0 helpful votes
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Good
September 2, 2018

The customer service is very helpful I had a problem with receiving the other part of the payment and I waited a lot because there's something wrong with my address but I didn't know that and when I called Payoneer customer services they helped me to receive the second part of my payment

Date of experience: August 31, 2018
Tennessee
1 review
0 helpful votes
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Great Customer Service
September 2, 2018

I received excellent customer service from Payoneer! The concerns and questions I had were fully answered and explained, plus it was done in a very reasonable amount of time.

Date of experience: August 31, 2018
Panama
1 review
0 helpful votes
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Perfect
September 2, 2018

Its a good customer service, the agent that they got there are very polite and provide you always with the correct info.

Date of experience: August 31, 2018
Kenya
1 review
0 helpful votes
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I lost my cards, gave them a call and within no time, they responded and before you know it am getting new cards free of charge. This is the true essence of knowing your job and being swift to deliver.

Date of experience: August 31, 2018
Spain
1 review
0 helpful votes
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Excellent service
September 2, 2018

First time client with Payoneer and very impressed with their customer service and security. Transactions were fast and when I had an issue I called their customer service and was attended to by an excellent and professional staffer.

Date of experience: August 31, 2018
Morocco
1 review
0 helpful votes
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Excellent service
September 2, 2018

Each time I call the Payoneer I feel satisfied with their support and help to solve my problem. Good luck to all the members, many thanks to you.

Date of experience: August 31, 2018
Croatia
1 review
0 helpful votes
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Really good
September 2, 2018

My experience with payoneer is really good, they were helpful with informations, and fast with answering my questions.

Date of experience: August 31, 2018
Washington
2 reviews
0 helpful votes
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Not very userfriendly
February 18, 2021

It's a nice way to get paid directly. However, lost of trouble logging into my account and changing passwords from my mobile device. I tried a different browser and gained access, but lost it again. Too many obstacles in order to gain access to my account.

Date of experience: August 30, 2018
Bangladesh
1 review
0 helpful votes
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Best Internation paymetgetway
September 2, 2018

I love their assistance for any of their customers. They helps customers very fast and politely. Last time i was called them about my issue. They solve it withing a few time and suggest me for future.

Date of experience: August 30, 2018
Honduras
1 review
0 helpful votes
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So far so good
September 2, 2018

I've been working with Payoneer for quite some time now, the only issue I had was that I had to pay a courier to receive my card because the ones sent by regular mail never arrived.

Date of experience: August 30, 2018
Barbados
1 review
0 helpful votes
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Excellent Customer Service
September 1, 2018

I have always received excellent customer care from the Payoneer team. They're friendly yet professional, and always do whatever they can to resolve issues or explain things I don't understand. Thanks, guys!

Date of experience: August 30, 2018
Bangladesh
1 review
0 helpful votes
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I absolutely LOVE Payoneer
September 1, 2018

I absolutely LOVE Payoneer! I love that I have my own card to use wherever I go and I can access my funds that I made online. How cool is that? (Unlike other brands... won't mention names).
I also love that Customer Care always responds so fast and my query is always handled quickly. LOVE!

Date of experience: August 29, 2018
Illinois
1 review
0 helpful votes
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Amazing People
September 1, 2018

A perfect must have account, where you can deal with different currencies in one account and a quick transactions all over the world with just one click through a very user friendly app. What else we need!

Date of experience: August 29, 2018