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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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They understand my words very fast, best experience, would recommend everyone. Thank you payoneer, thank you so much. Love from Bangladesh
Very convenient mode of payment for freelancers like me. The exchange rate is also better than the other.
LA MEJOR FORMA DE RECIBIR PAGOS DE TODO EL MUNDO, A TRAVÉS DE PAYONEER, DE FORMA SEGURA, SENCILLA Y VERSATIL.
Would appear to be easy at first but it get complicated trying to active it and in my case required 3/4 phone calls
Quickly responded, extra polite and very helpful. They find simple and correct solutions to resolve your problems.
Im very happy to contact Payoneer, i use it every day, quick answer, Good Quality Customer service! Highly recommended!
A+++++
The representative was polite and very clear about the information. Been a smooth ride. Took me only 2 minutes to solve an issue that would have been a wreck if support wasnt, you know, supportive.
Best experience ever. However, verification and other security checks should be done once someone has transacted. Holding someone's funds until he or she does the verification is quite inconveniencing.
Excellent customer service. Excellent customer service. Excellent customer service. Excellent customer service. Excellent customer service.
I am appreciated for the quick connection. But I couldn't solve the problem on the phone. I need a response from technical stuff. Anyway, thank you for the phone service.
I get better service in this site. I use it since long time and I am satisfied for this service. Thanks
Buena informacion de parte decraul muy atenyo me alludo mucho pero lamentablemente necesito volver hablar mañana
Had to upload some documents and the customer service provided was excellent. They walked me through the process and ensured that all information was correct and accurate.
The service is precise, great and always on time! The customer support is very professional and always extremely helpful.
All the staff is good and coprative. They gide me well. And do work in rules and regulation. I like it very much.
I had some questions about an email. The rep was very helpful and understanding. He walked me through the process and helped resolve the problem quickly.
To get my funds released, I needed to complete a simple online form. Customer support gave me a couple of instructions to proceed with, but we finally found out that the problem wasn't on my end, but it was rather a system glitch. I was even suggested to send the form on an email to speed things up. The issue was solved in less than one hour!
I enjoy working with Payoneer and I would recommend their service to other people. At this moment, I have nothing but good experiences with them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members