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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 3 days

Instant Feedback

1 review

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Pakistan
1 review
0 helpful votes
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Need More!
September 12, 2018

Experience is good but Agents need More Authority To handle Problems more quickly Problems are Too much from the Clients Side but Agents understand problem quickly but don't Understand who to sort it out Quickly.

Date of experience: September 10, 2018
Zimbabwe
1 review
0 helpful votes
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Happy Customer
September 12, 2018

Payoneer service is unmatched in the whole world, it's one of the top banks hthough am in Zimbabwe i am experiencing the best service fro Payoneer

Date of experience: September 10, 2018
Ohio
2 reviews
0 helpful votes
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You guys are great.
September 10, 2018

I had a great experience you guys have been a lot of help you guys are kind professional and I will definitely use your service again in the future and tell my friends about it

Date of experience: September 8, 2018
Pakistan
1 review
0 helpful votes
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Best Maam Ever...
September 10, 2018

She was gorgeous and have best character and was Soo much helping and calm and nice that my balance got finished and she called me back again and helped out. My payment was pending of 845.46$ and she released payment instanly. Plus she verified my document again. I liked her Soo much and wanted to thank her personally.

Date of experience: September 8, 2018
Maryland
1 review
0 helpful votes
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Fantastic customer service
September 10, 2018

Customer service rep I talked to was extremely helpful and kind. Wish more companies had someone like this.

Date of experience: September 7, 2018
Brazil
1 review
0 helpful votes
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Denzell helped me a lot.
September 10, 2018

Denzell helped me a lot, was patient and kind. We talked for almost one hour on phone to fix birth date issue. Thank you!

Date of experience: September 7, 2018
California
1 review
0 helpful votes
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Great Service
September 10, 2018

Called Support to confirm a payment sent was received by the receiving party. I was only on hold for a minute and the Rep was able to answer all my questions within a few minutes. Very fast and effecient!

Great Service

Date of experience: September 7, 2018
Egypt
1 review
0 helpful votes
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A reasonable service
September 10, 2018

Good service polite and reasonable and helpful, and in time I can highly recommend it to my friends and people I know as it's very trustful and creative

Date of experience: September 7, 2018
Morocco
1 review
0 helpful votes
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Helps people
September 10, 2018

Helps people They are great people I would recommend using this bank
Thank you su much Thnaks Thanks

Date of experience: September 7, 2018
Missouri
1 review
0 helpful votes
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Outstanding
September 10, 2018

Had a problem with my account, called get a customer service representative that was patience, caring. He worked with me on my account make sure I was able to use my card. Thank you again for such great service.

Date of experience: September 7, 2018
Pennsylvania
1 review
0 helpful votes
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Quick and Painless!
May 5, 2021

The customer service representative was extremely pleasant and helpful! What I thought would've taken me 10-15 minutes on the phone took less than 5 total and my issue was completely resolved!

Date of experience: September 7, 2018
Morocco
1 review
0 helpful votes
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Great support
September 10, 2018

I really like payoneer services and support, payoneer is the best ever! I called for the first time and the support was really good and I will always use payoneer to get my payments online, best regards

Date of experience: September 7, 2018
AE
1 review
0 helpful votes
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Excellent
September 10, 2018

Very helpful experience. Wish I had called them earlier. Would strongly recommend any time any day. Keep it up, the Payoneer team

Date of experience: September 7, 2018
Norway
1 review
0 helpful votes
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Exellent
September 10, 2018

A perfect bank with the best service for my need. Payoneer has Maze my transaction easy and cheaper.

Date of experience: September 7, 2018
Pakistan
1 review
0 helpful votes
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PAYONEER IS A GRAT APP WHICH SERVICE IS VERY EXCELLENT WORKING AND I LOVED THIS SERVICE TO TRANSFER FUNDS TO ALL OVER THE WORLD ITS THE BEST THING TO WORK WITH

Date of experience: September 7, 2018
1 review
0 helpful votes
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Excellent service and customer care
September 10, 2018

Professional and to the point service and customer care. I did not wait in a queue before being served. Communication was very clear. Much appreciated.

Date of experience: September 7, 2018
France
1 review
0 helpful votes
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Customer care
September 10, 2018

The Customer care team is vey helpfull, they are good listenrers, they identify quickly what is the issue and they dont waste the customer time.

Date of experience: September 7, 2018
GB
1 review
0 helpful votes
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Nice well trained staff
September 10, 2018

Excellent customer service was very pleased, and answered all questions

Excellent customer service was very pleased, and answered all questions

Date of experience: September 7, 2018
Pakistan
1 review
0 helpful votes
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Good
September 10, 2018

Good service but need to speed up process. Because people suffer alot due to international service it is costly to call again and again therefore needed to solve issue as soon as possible

Date of experience: September 6, 2018
Morocco
1 review
0 helpful votes
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GOOD customer service in that word
September 10, 2018

What i can say for this best service.

I am not speak good english. But althought that all persoone there make effor for understand me
Thank you

Date of experience: September 6, 2018