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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 3 days

Instant Feedback

1 review

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Illinois
1 review
0 helpful votes
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If the rest of the company is run as well as the customer service department, then we definitely have an A++ company that should be paid attention to.

Date of experience: September 11, 2018
DO
1 review
0 helpful votes
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Excellent service!
September 14, 2018

Payoneer is the best way to get paid. I have been using Payoneer for over 2 years and I love their service.

Date of experience: September 11, 2018
Jordan
1 review
0 helpful votes
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I like Payoneer
September 14, 2018

Payooneer is very good bank and solve many proplems for us. exlant service and support department i advice all people to use this bank

Date of experience: September 11, 2018
Pakistan
1 review
0 helpful votes
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Lovely
September 14, 2018

Everything is good i like you services very much and we great bussniess with payoneer account thanks for giving me this opportunity.

Date of experience: September 11, 2018
Bulgaria
1 review
0 helpful votes
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Very good and quality services!
September 14, 2018

Thanks to Payoneer i'm able to do my business very professional and secure! The transactions are quick and all the information is protected.

Date of experience: September 11, 2018
Malta
1 review
0 helpful votes
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Good customer service
September 14, 2018

Pleasant and promptly replied and helpful. Called twice actually and both helped me promptly. I am now waiting for the card, which I ordered lately. I should receive it this week.

Date of experience: September 11, 2018
South Carolina
1 review
0 helpful votes
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It is Great
September 14, 2018

The review was great I understood it more and also it really help me more when it comes to my payments and receiving.

Date of experience: September 11, 2018
Hong Kong
1 review
0 helpful votes
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Awesome service
September 14, 2018

Very understanding, patient n polite customer service, I was really stressed and he really jept a good nice calm voice and kept me calm aswell because of. Was very helpful and answered my answer precisely and I understood what he had explained. We

Date of experience: September 11, 2018
Morocco
1 review
0 helpful votes
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Very good service
September 14, 2018

Am using payonner from two years it's best bank in the world
It give lot of method of the payments and give u ability to get payments from famous market like amazon and fiver and wish...

Date of experience: September 11, 2018
Morocco
1 review
0 helpful votes
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Good Service
September 13, 2018

Hello Payoneer

The agent was very polite and professional. I did not receive a solution to my problem yet. But thank you for fast response.

Date of experience: September 11, 2018
Colorado
1 review
0 helpful votes
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Early Morning Call
September 13, 2018

I called Payoneer because I recently found my pay card for my travel company. I called at 5:40am and the gentleman I received was very helpful and resolved my issue quickly

Date of experience: September 11, 2018
Greece
1 review
0 helpful votes
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Issue not resolved since July
September 13, 2018

The issue is not resolved since July, we contacted many times payoneer for companies card it should have another way to activate a card or resend the card by post and activate it

Date of experience: September 11, 2018
Bangladesh
1 review
0 helpful votes
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Thank You for Your Awesome Support.
September 13, 2018

I have no words. I just melt to get your support. Its really awesome. I love your live call support. And the supporter was Ashley she is amazing to help me.

I really appreciate her friendly help.

Date of experience: September 10, 2018
El Salvador
1 review
0 helpful votes
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Good costumer service and awesome help
September 13, 2018

Gi her the opportunity of growth in the company I felt really good in the call. Defenitly I will recommended Payoneer for the customer Services that they have.

Date of experience: September 10, 2018
Nicaragua
1 review
1 helpful vote
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Awesome customer service representative
September 12, 2018

Great customer service representative, he was very polite and knowledgeable on all questions I asked.

Date of experience: September 10, 2018
Morocco
1 review
0 helpful votes
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Great
September 12, 2018

Hello i had great response form poyneer support Team the 2 Time i call thank
And special agent andie you so much
For this service

Date of experience: September 10, 2018
India
1 review
0 helpful votes
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Thanks Payoneer and especially customer support that I received was prompt, quick and to the point. Whether on phone or chat support the information I wanted was reliable and swift. Polite and helpful was the customer care personnel and it was good experience altogether to talk to informative people. Very likely that I am going to recommend Payoneer. All the very best and thank you.

Date of experience: September 10, 2018
Kenya
1 review
0 helpful votes
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Reliable Service
September 12, 2018

Went smoothly as expected. I am very happy with the trade facilitation and customer protection. It gives me confidence to do international trade

Date of experience: September 10, 2018
India
1 review
0 helpful votes
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Nice and polite
September 12, 2018

Nice and polite provided required info but I have done completed my Payoneer account process on last Friday i. E., on 9th September 2018. If u could activate my account within 1 or 2 days it would be good

Date of experience: September 10, 2018
Bangladesh
1 review
0 helpful votes
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Just Awesome
September 12, 2018

I liked the service of Payoneer so much. They are so cooperative and helpful. Payoneer maintained a strong security level. And I like this feature so much.

Date of experience: September 10, 2018