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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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All questions were answered agent was very empathetic and respectful, Agent showed a great level of expertise
Unauthorized debits were made on my account. Payoneer is taking actions to correct the problem immediately. Thanks!
Excellent, Everytime when I call, I get excellent customer service and I will always recommend Payoneer over Pay Pal any day keep it the excellent customer service and other companies need to follow with the same example as Payoneer
Payoneer has been great during the time we have used their services.
Their customer service has been fantastic answering any questions we have had
Payoneer is giving very good service as always I am 100% satisfied with Payoneer service. Thanks payoneer
So far i have had an amazing experience with payoneer.
And their customer service was always very friendly and fast!
My prob was able to solve by your agent. Ill be expcting my payment tomorrow it was really a big help for me specially to my finances. Thank you.
Exellent modern way of banking, easy service, modest costs we will stay with payoneer for as long as possible
Payoneer app is very easy to use as well as the online website. I have been part of payoneers client circle for the last 6 years and always got the best service. Now the service is even faster than in 2013 when they had less clients ;)
I had no problem talking to the customer support thank you very much for your support really appriciate it
Troy was very professional and very prompt. He made sure to answer all of my questions before completing our phone conversation. I didn't feel like just another number. I wish all customer service was this excellent.
I was a problem with my account and I got the result soon. Very good service! Highly recommended...
I called client service and they are so polite and shows professional work, i had also figure out all my issues with them by one call.
Love the service! Topnotch world class people! Keep it up like that. They are very responsive and flexible.
It has always been a good experience on my path in dealing with any matter with the Payoneer team, I am satisfied.
I just love the speed. They have very professional service and speedy service. I called them in need and I they received on time and they were very friendly. I love the service so much.
My experience with payoneer is very amzing also the best bank service in the world with low taxes and great support
Outstanding experience. Really appreciate the customer service. I really found very good attitude and politeness of customer care representative.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members