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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 3 days

Instant Feedback

1 review

We monitor reviews for authenticity

Minnesota
1 review
2 helpful votes
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Do not trust payoneer with your funds
October 13, 2018

My card was blocked for reasons they would not explain. I called the conpany who paid me and they had nothing to do with payoneer freezing my account. I am very upset with my service. I have had to provide verification details and still have not heard anything. It seems as if im getting the run around.

Date of experience: October 9, 2018
Morocco
1 review
0 helpful votes
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Good service
October 13, 2018

Thank you Sebastian for your great help it was a good experience for solving my problem in few minutes

Date of experience: October 9, 2018
Pakistan
1 review
2 helpful votes
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I have received over $10,000 USD with Payoneer. I make them earn. But at the end of the day, they disabled my Global Payment Service for no issue or any reason. This makes me to hate Payoneer for such bad behavior.

Date of experience: October 9, 2018
California
1 review
0 helpful votes
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Very effecient
October 13, 2018

Excellent customer service handle my request with Great Care. Just the cost of replacement of lost card is costly. I'll be more careful for sure with it this time

Date of experience: October 9, 2018
Israel
1 review
0 helpful votes
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Great service
October 13, 2018

I just made my first steps in Amazon.
Payoneer service was very helpful and polite.
I will surly recommend my friends.

Date of experience: October 9, 2018
India
1 review
0 helpful votes
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Excellent Service
October 13, 2018

I had a wonderful conversation with the person. He clarified all my enquiry as polite as could, it was a wonderful experience

Date of experience: October 8, 2018
Nicaragua
1 review
0 helpful votes
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Good
October 12, 2018

Well i think you shuold give us the option to transfer money from our natinal bank to this account so we cn pay for the card shipping.

Date of experience: October 8, 2018
Saudi Arabia
1 review
0 helpful votes
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Excellent
October 12, 2018

Customer Support Service was very experienced and professional and listens very carefully to every questions and answers correctly!

Date of experience: October 8, 2018
Angola
1 review
0 helpful votes
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Very professional and helpful
October 12, 2018

Thank you for your best support and they understand the need of the customers and they reduce time for more question

Date of experience: October 8, 2018
Illinois
1 review
0 helpful votes
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Good Job
October 12, 2018

Very professional They tried very hard to help me but overall we're not successful in what I wanted to get accomplished according to their policies

Date of experience: October 8, 2018
Jamaica
1 review
1 helpful vote
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Good job
October 12, 2018

Agent was very polite and respectful. Also quite knowledgeable in respect of the services offered by payoneer. Happy to hear an actual person

Date of experience: October 8, 2018
Germany
1 review
0 helpful votes
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Great
October 12, 2018

Great service would highly recommend thank you for pleasant Experience services level account very well

Date of experience: October 8, 2018
Jamaica
1 review
0 helpful votes
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Speedy Support
October 12, 2018

Great Customer Service and a Speedy feedback at all times. The customer Service Agent that i talked with along with all the other Agents that i spoke with in the past they always deliver a kind and friendly service.

Date of experience: October 8, 2018
Morocco
1 review
1 helpful vote
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I cannot live without Payoneer.
October 12, 2018

I have been using Payoneer payment service for about 3 years, and in every delicaye situation, the client services team was there to help me as much as they can. Thank you Payoneer. Thank you for everything.

Date of experience: October 8, 2018
Serbia
1 review
0 helpful votes
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Great service
October 12, 2018

Strong recommendation for using PAYONEER account and master card. I am living in Europe but all services were great and very quick.

Date of experience: October 8, 2018
Jamaica
1 review
0 helpful votes
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Never failed me and never late, when they have issues their guidance to get someone on the phone is so easy and fast.

Date of experience: October 8, 2018
Algeria
1 review
0 helpful votes
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Payonner - My life miracle
October 12, 2018

Payoneer, is a miracle for me, from where I come from, it is very complicated to deal with on-line money from our local banks, too much fees and complicated policies, but with Payoneer all of this has come true, a reality.

Thank you Payoneer!

Date of experience: October 8, 2018
Turkiye
1 review
0 helpful votes
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Customer Service
October 12, 2018

I had to call the Customer service but I was afraid to talk on phone. I'm not fluent in English but the customer service was so helpful. He explained the same thing twice or more =) My problem is solved. Thank you for your help. You are the best...

Date of experience: October 8, 2018
Greece
1 review
0 helpful votes
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Excellent communication
October 12, 2018

Excellent communication! Very kind assistant! I would strongly recommend payoneer to friends and family! Thank you very much for your help

Date of experience: October 8, 2018
Jamaica
1 review
0 helpful votes
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5
October 12, 2018

I welcome Payoneer in my life, because I'm from jamaica and need to do overseas transaction, and Payoneer open there doors to me. Thank you Payoneer.

Date of experience: October 8, 2018