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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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I had an ATM question. My call was answered within a few minutes. Matthew was friendly and professional, answering my question immediately. The entire process took less than 5 minutes!
He was kind and patient. All customer care reps should be this accommodating. Would surely recommend someone to use. And I won't hesitate to use them when in need of help.
I PROBABLY meet with Jhon... He is very good servoce man, nicely make me understand to my problem solution... Thank him alot
Patient, polite, kind, and very professional. Payoneer has always resolved my issues, and concerns, quickly, and with kindness.
I do like to thank the immediat and polite support thank you payonner and please keep the good service you give
Hi,
I just using it & it's working very nice. Phone support is supper. Hope I will be able to take your service from long time.
Best regards!
Belal
I called customer support to have more informations related to the global payment service and how to proceed it. And, I am very satisfied that they were able to provide all information and proceed my request faster while a took the call.
This is a great customer service. I highly recommend to use this service
Payoneer is truly a pioneer in regards to the global payments industry. Fast, reliable with a helpful staff, the service provided by Payoneer is still unmatched by other similar internet banking platforms and I intend on benefiting from Payoneer services for decades to come. Keep up the good work^^
The agent was efficient in communicating the different products that Payoneer offered and was able to solve my problem in question.
I was put wrong bank account number first time. I was email, Talk Via live Chat! After all that it was still pending. Then I directly called to payoneer customer care! They solved all the problem Very Fast! I am really satisfied!
Thank you very much.
Very helpful and the person whom I spoke to was really kind. I would definitely recommend this to others.
I had the best experience with Payoneer today. Leah worked with me to resolve my issues that involved cloned cards, no delivery of replacement cards. She helped me immensely and really worked to find a solution. I cannot thank you enough!
Use there card in conjunction with Airbnb for payments. Works just like a pre paid credit card. Excellent
The withdraw minimum 1000 is to much it should be between 100-500, i cannot cooperate with this high amount
I've been using Payoneer for 3 years now. The system functions without a glitch! The services they offer are comparable and possibly better and cheaper than most of those in "normal" banks. Another important thing to mention is their professional and kind customer care service!
It was very proficient and professional. Furthermore, she taught me several thing I did not know. Thank you very much
Payoneer have good support service, specially on call. They have good call center agent and have very quite minded person.
Thanks payoneer
A very kind person was in the other side trying to solve my problem, I thank her very much for her time and good advices and clarification.
I can't find exact words to tell you how much i like your service. Thank you so much for this service. Wish i can be happy with you all the time
I like Payoneer Because it helped to solve many problems in my business, I recomand payoneer to people who work at Digital marketing or dropshippers
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

