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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The best service, strongly recommended.
I was facing an issue with payment, I called help line. Help line agent helped me a lot, resolved my issue, Within a few seconds picked up my call, talked politely. I love Payoneer and its service
Thank Yoou
The service that i received was oustanding. Excellent customer service, the agent was patient, calm and very helpful. She answered all my questions effectively.
Nice experience with you... great service... strongly recommended thank you very much
Payoneer offers superior services, Payoneer always by my side, You can always get your pay with payoneer, Thank you payoneer.
Needed new card to be issued and called because I was unable to accomplish it on line. Very professional customer service, friendly and knowledgeable.
I have been using Payoneer since 2 years. Its the best and fast service. Payoneer support also a best support. Always guide well.
This service is strongly recommended to anyone that wants a quick result regarding to any issue about a payoneer service. It is fast and efficient.
Sometimes i got very fast and some time just waiting i dont know why been waiting like a week so i would give the 3 stars
I am more than please with Payoneer. It manage to give me the possibility to receive & make payments worldwide. I would definitely recommend it to and friend and family.
All's good. I wish could get direct deposits without so much hassle. And I wish this review (which it is supposed to be done voluntarily) doesn't demand 100+ characters, etc.
Payoneer offers great service. I love what they do and how they help many independent consultants. However, their policies are the worst ever! Ask any of their employees and they won't know why certain policies are there except that it's company policy. You can have money in your account, but can't pay out to anyone until you make an unknown number and transactions! They also want you to use freelancer services like Fiverr. Well, apparently not every freelancer uses those services. I will say this: Payoneer is currently functional because there is no alternative for many of it's users. The day an alternative shows up, Payoneer will go out of business.
John was patient, calm and attentive to my complaints! Then He took his time to access my uploaded document and referred me to the document verification team. I love it!
With a little help from the Payoneer Customer service department, my enrollment in Payonner has been thorough and efficient. I would recomment Payonner to any of my professional associates.
It is great company an I will recommend it to other. My phone call was attended immediately and the agent was well dedicated an polite.
I am so happy that your customer survive is so good that i am totally satisfy.And i will call again if i needed. Thanks...
I am a customer for one and a half years now. So far everything works so perfectly well each time.
Great customer care service.
The customer care agent has been very helpful.
She is so polite and welcoming.
She has excellent communication skills and also patient.
Also, she understand the customer language without the customer having to repeat.
I recommend payoneer for all your payment transactions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members