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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Good company very professional and secure company... I was facing access denied error when opening from my mobile and laptop but and my place but from other places Payoneer, the web was opening. I called support and for some reason, I forgot information about my account and they asked my identification again which is a very good thing for customer security. Best company
The representative was patient and thoughtful. Made sure he understood the situation and sought out the answers and solution for me.
I had an issue regarding my debit card and the person who answered my call was very nice and efficient. I like that kind of service. Really happy with Payoneer.
As a new user of Payooner, I have to say my experience has been great so far! I set everything up through Upwork and it was easy and convenient. My experience using the Payoneer card has been great as well and the Customer Support they provide is top-notch. So far so good!
I called customer services pertaining to my wire transfer and they stay on the line until I was comfortable with everything
I needed to change part of the statement in the store details, and the representor was very polite and made it within the call
It's a real good experience, easy going and affordable. Payoneer Bank for me has been considered as an outstanding way for those who does business on the internet. My advice for everyone to create an account on it for the reception and payment of budgets online. Thank you Payoneer for your marvellous services.
Its is really good for seeking help from Payoneer Customer Care Service, the customer care representatives are good to talk and in a polite way.
They do solve my problems regarding any issue I'm facing.
Thanks
Regards: Nabeer Dar Vlogs
Dear All, Payoneer is a great payments service for someone who does not have a bank account in Europe and yet would like to accept SEPA payments. Please use Payoneer. Thats the best service.
I have been using payoneer for more than 2 years.It has been my first and most trusted choice ever since. It offers best exchange rate and also the ability to use this card on any POS and online shop has been very satisfactory for me.
We are with Payoneer since we have started. And they are polite and carefully listens all the problems and give us a nice and good results.
Customer service was great to deal with. I had someone fraud my account and I feel better knowing that it will be handle in great care without feeling worried to much. Highly recommend!
Payoneer is no doubt a professional service company, they're very organized in all aspects and are always inventing new advancements in the field.
This payment gateways site is one of the most amazing site I've ever seen. Everything is disciplined and their support team is more than awesome. Every time they assist with excellence.
Well I thought I would be waiting a long time before speaking with anyone however, this was not the case. Quick, easy, polite and friendly customer service which any company is fortunate to have.
It's quite early to comment further but up until now everything was very easy and courteous. I will be able to update or add details as I try their services.
I was disappointed to find that my CAN$ Payoneer card had a yearly fee... so I had the card cancelled before hanging up.
Very helpful locked out of my account customer service was excellent assisted with helping me resolve the problem.
I'm satisfied with customer care executive John. Overall experience was great on call. Kudos to Payoneer!
A very nice customer experience. The lady was professional and she helped me activate my card. All the time she was very nice and supportiv. I would like to thank her for guiding me through the website and heping me understand it better for the future.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

