Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Payoneer

Payoneer

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


+242
See all photos
How would you rate Payoneer?
grey stargrey stargrey stargrey stargrey star

Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 3 days

Instant Feedback

1 review

We monitor reviews for authenticity

Indonesia
1 review
0 helpful votes
Follow Cahar X.
Unfollow Cahar X.
Share Review
Report Review

Good services
November 12, 2018

Payoneer makes easier way to transact globally, especially for business world.
Thanks to payoneer professional managment

Date of experience: November 8, 2018
Bangladesh
1 review
0 helpful votes
Follow MdMasud G.
Unfollow MdMasud G.
Share Review
Report Review

Excellent
November 12, 2018

That's was reall great Convention. I called for approved my photo government issu ID. She verifying my id and help me to approve. She is really excellen. Best of best
10/10

Date of experience: November 8, 2018
Kazakhstan
1 review
0 helpful votes
Follow Saltanat T.
Unfollow Saltanat T.
Share Review
Report Review

Very good
November 12, 2018

Thank you for your services. I would recommend your card to my friends and other people in my country. I am from Kazakhstan. I am a freelancer.

Date of experience: November 8, 2018
Washington
2 reviews
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

It sounds good
November 12, 2018

Waiting for payment to post in my account. No money transferred as of yet. But the concept is nice. THE CSR was very nice.

Date of experience: November 8, 2018
Austria
1 review
0 helpful votes
Follow Svilen E.
Unfollow Svilen E.
Share Review
Report Review

Activating a replacement card
November 12, 2018

Thank you for your service. Keep up the good work.///////////////////////////////////////////////////////////////////////////////////////////////////////////

Date of experience: November 8, 2018
Germany
1 review
0 helpful votes
Follow Alison A.
Unfollow Alison A.
Share Review
Report Review

Customer Services 100%
November 12, 2018

Very polite, quick and answered my questions. Overall very professional.
Look forward to using your service for many years to come

Date of experience: November 8, 2018
TW
1 review
0 helpful votes
Follow ye R.
Unfollow ye R.
Share Review
Report Review

Very safety and polite warm customer service.
Though my account was bolcked because of wrong information i have offered. But it makes me feel safety. And they tell me how to get help to correct everything. Thanks.

Date of experience: November 8, 2018
Slovenia
1 review
0 helpful votes
Follow Momcilo U.
Unfollow Momcilo U.
Share Review
Report Review

Customer service prof
November 12, 2018

I have had inquiry on regarding an upcoming payment transaction. A customer representative verified my account first then took my inquiry and as last step explained full business procedure and contacted finance department to see what has been stooping payment transaction for such number of days. Thanks for professional business assistance.

Date of experience: November 8, 2018
Nigeria
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

PAYONEER IS THE BEST
November 12, 2018

I receive the best customer care attention and payoneer services is awesomely great! I will recommend payoneer to all my friends.

Date of experience: November 8, 2018
New York
1 review
0 helpful votes
Follow Ruben W.
Unfollow Ruben W.
Share Review
Report Review

Super service
November 11, 2018

I was treated with the upmost importance and very professionally. My problem was resolved super fast and with super priority..

Date of experience: November 7, 2018
Bangladesh
1 review
0 helpful votes
Follow Zahir B.
Unfollow Zahir B.
Share Review
Report Review

Payoneer is really doing great work. In my country, many skilled people doing freelance job with the help of payoneer. We don't have paypal here, so payoneer is the unique choice here.

Date of experience: November 7, 2018
Morocco
1 review
0 helpful votes
Follow ABDELAZIZ M.
Unfollow ABDELAZIZ M.
Share Review
Report Review

Twenty one pilots
November 11, 2018

The representative was very helpful, She is a Twenty one pilots fan So she automatically Rocks!
She was professional and walk me through my problem and how to fix it, and she provided me with all the info that I needed if somehow I got another issue!
Thank you twenty one pilots for uniting us!

Date of experience: November 7, 2018
Jamaica
2 reviews
0 helpful votes
Follow GRACE-ANN T.
Unfollow GRACE-ANN T.
Share Review
Report Review

SERVICE
November 11, 2018

MY EXPERIENCE WITH PAYONEER HAS ALWAYS BEEN ONE OF SUCCESS. MY PROBLEM WAS ALWAYS SOLVED. They are timely in their response and tries as best as possible to identify the real issue or challenge and then get onto same.

Date of experience: November 7, 2018
South Africa
1 review
0 helpful votes
Follow Marita D.
Unfollow Marita D.
Share Review
Report Review

It was just amazing. I have a serious hearing problem and people often get irritated by having to repeat questions so many times for me, to be able to understand, but the payoneer assistant was so patient and extremely helpful and carry through right until the end.

Date of experience: November 7, 2018
NL
1 review
0 helpful votes
Follow Herbert S.
Unfollow Herbert S.
Share Review
Report Review

Excellent service.
November 11, 2018

The customer service was quite helpful. She provided what I was looking for exactly. I would highly recommend payoneer to my friends.

Date of experience: November 7, 2018
Zimbabwe
1 review
0 helpful votes
Follow Briarley D.
Unfollow Briarley D.
Share Review
Report Review

Awesome Service
November 11, 2018

Account handler was brilliant, helpful and friendly. I look forward to my problem being resolved timorously.

Date of experience: November 7, 2018
France
1 review
0 helpful votes
Follow Marie A.
Unfollow Marie A.
Share Review
Report Review

Excellent and honest company!
November 11, 2018

I've never had any problems with Payoneer. Always honest and clear in what they expect, and with what they offer.
Thank you for making my job possible!

Date of experience: November 7, 2018
GB
1 review
0 helpful votes
Follow khurram Z.
Unfollow khurram Z.
Share Review
Report Review

5 stars - excellent
November 11, 2018

Iv been using payoneer for almost a year. All my family and friends use it. I recommended them. This is the only service thats helping the paypal solution and helping webmasters around the world.

The best payment processor with excellent support. Highly recommended.

Love from Pakistan

Date of experience: November 6, 2018
Pakistan
1 review
0 helpful votes
Follow Sanaullah P.
Unfollow Sanaullah P.
Share Review
Report Review

I have been with Payoneer since 2012 and found them helpful all the way. Really good service, great customer care, I am using this service for my website https://www.tarteelequran.com and I have never faced any issue in receiving payments. Highly recommended.

Date of experience: November 6, 2018
Egypt
1 review
0 helpful votes
Follow Osama A.
Unfollow Osama A.
Share Review
Report Review

I just started my account at Payoneer for the first time ever,
And really glad with there services overall experience is great the site is amazing and easy to interact with and the customer services are very fast and responsive they helped me with my request in no time.

Date of experience: November 6, 2018