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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The customer support was very kind and helpful!
Resolved my issue in seconds:)
Will definitely recommend to people in my surrounding
Always professional and on top of things! I always know that matters will be taken care of promptly.
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Payoneer is better than paypal, specially in the point the send you master card which you can use online, atm worldwide
I utilise Payoneer for my payouts from Airbnb through a global payment system. I find Payoneer to be very user friendly with excellent customer service systems in place.
The agent was able to answer my question. Just cannot understand her well, low voice and was like mumbling, but still. Good.
Friendly, courtiuos, & very helpful. Above and beyond customer service.
Definitely recommend Payoneer!
Thank you for making me understand things. You are a very prodessional agent. I hope all would be like you. God Bless..
I am satisfied with service. She was very good, she understand my problem after understanding she suggested that again I have 2 wait for 1 week for getting my account review
Very good, I just need to solve my issue. Thank you for forwarding my issue to the relevant department.
I love Payoneer because my money is secured and safe. No matter where I go I can use my money without an issue.
Very good communication with customer, customer services providers is very helpful. Very lucky to using Payoneer.
I was turned around many days by your automated system until I finally found out how to speak to a real person. As soon as I was connected to a person I felt my needs were being met and someone actually understood what I was experiencing.
Very professional. Good answer. Very polite people. Good service.
Glad to speak with the help center. With their help I have resolved my issue very quickly and I am very happy about that. I would totally recomand this websites to other people with pleasure. That k you so much for your time and help and services
Great experience, very patient and understanding, my complaint was addressed appropriately. Good job!
Payoneer is a good service to receive payments, expecially from Airbnb. A card is provided and it works internationally.
Anna is greate and very pulate and she have pacient with me. SUPER i hope you will come to Sombor one day
I had average experience as I was not able to connect with Support Call number to Bangalore.
While Payoneer's Support representative was Polite and Helpful when I was able to connect with Delhi number
I get big experience from here. Simple process for use of payoneer. I have more use on this system. Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members