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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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This company is no good. I'm telling you use another company for receiving payments. You have been warned. You'll be next in line to file a BBB complaint about your missing money.
Please help and save yourself: LEAVE!
Michelle was very kind, knowledgeable and helpful as she patiently assisted me with my request making it so easy.
One of our ways of receiving is payoneer, without any reason you blocked my account and my clients are not able to pay us, our company is not knowing what happened, we wait for a response from payoneer as soon as possible.
I am very impressed with the excellent service I received when I called customer service at Payoneer. The gentleman I spoke with was kind and professional and answered my question in a timely manner. This was my first time to reach out to their service area and I was very pleased.
My experience was delightful and the customer service rep was very patient and took the time to fully understand my concern and then assisted me very professionally. I was very please about the assistance that I got
Called for MASTERCARD query, not all answers can be done in the first call, but they call back in an hour and have full answer for me.
My issue was linking payoneer with appen so i called payoneer and i spoke to tropcia and she has dine har 100 percent.
I need indian speaker Hindi languagee If am call to payoneer all time English speaker Pick up my call am not compertable in english so pls provide me Hindi Speaker when i call India hindi speaker pick up my call
Payoneer is my best payment option as a digital nomad. It has opened a world of possibilities for hardworking freelancers in developing countries.
Perfect service received bij Pyoneer customer service. They did everthing they could to solve my request/problem.
Very understanding, and Yama knew what I should do, and how to do it. With her help, did things smoothly
The card was lost, the customer support verified and issued a new card quickly. Very helpful, very nice. My best recommendations.
She answered me every question I asked with solutions. She also tried a solution that is best for me and repeatedly asked if I need anything more. She was really fast to find my answer as well. I would highly expect her to pick up my phone if I had to call Payoneer again for any reason in the future.
Support was helpful and polite. My problem solved. Every time I call Payonner I receive very good service.
When i asked question they listen carefully my question my problem they don, t feel disturb/angry. I am very happy with their service.
I'm grateful for the help. Great Company! I'll be calling again, I'm sure. Thanks for providing a way to get paid from my new online business Essante. Thanks! Neta
John was excellent in providing the service I needed... patient and knowledgeable. No issues with this company ever! When I called, I was first in line so no long wait! Thanks, Payoneer!
1. Too many verification process that are NOT necessary.
2. Clerical fee is okay but bank transfer fee is 2%?! Too high.
3. Customer service based abroad are apathetic. Customer service based in the Philippines are robotic, script-dependent and comprehension is not impressive at all.
Outstanding experience with payoneer. Good service. They solbed my all issues very happy to connect eith these. Thanks alot
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members