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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Best support, They conversation was funny, she was very friendly and helpful too.
It was easy to talk with her
Very good and professional service!
Polite and friendly! I will recommend to everyone who's needed!
Great Customer service, the guy on the line was a Great help easygoing, and enjoyed talking to Home, Made the Process way Faster
I just got my account approved and very excited to try the service which seems to be very nice and easy
Not so good can't immediately change my bank account settings. Irs terrible. Canot be more effective. Very slower then expected
I would recommend it to everyone, payoneer is excellent. Thanks so much for making it easy for us. what can I say people go ahead and us payoneer
My call was handled by a professional person who patiently guided me to the solution of the problem faced. Highly appreciate the efforts and time taken.
Nu ch giúp tôi cách đin mã bưu chính trong mc thanh toán là như th nào na thì rt tt, tôi mua hàng trên trang web nưc ngoài và không th thanh toán đưc vì ghi mã bưu chính là ******* nhưng b báo không đúng, xin giúp tôi vi!
My experience with Payoneer has been very good over the years. Issues are solved quickly and the service has been very reliable.
Good Experience :) in the World. Shipping Service Excellent but account Active view very slow service so I don't happy Account Active :(
Dissapointed because the call took 22minutes. I answered the security questions correctly and yet still no immediate assistance was given.
Their answers are very quickly, service is polite. If you have any problem, you can contact them anytime using e-mail, phones...
I have been a customer of Payoneer for over 6 years and the service has only gotten better with time.
My transactions are carried out in a safe, secure, and speedy manner.
Thank a bunch!
I was very satisfied with the Payoneer customer service. The lady that I spoke with was very helpful.
I call the costumer care service and I slove my problem and I'm really satisfied.
Thank you Payoneer
It is okay but I think u can do best about answering mails
Please do it more faster and when the money
Transfer will bounce back to my Payoneer account it takes more days
Thanks
The payoneer advisor was very patient and answered my questions as and when asked and helped me with my queries with precision and accuracy.
Had an enthralling experience with the customer car executive regarding the tax form mail which was irrelevant.
Called to get something corrected and the person was polite to get what I needed taken care of, even though she had to send me else where she was def a great help!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members