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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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You have the best customer service, I really appreciate your service.
You called me back when the connection was bad.
Payoneer fast and efficient. A sure way to make and receive payments globally. All the people I have contacted that use payoneer are fully satisfied with the services offered
The representative was polite, though I was not able to receive the email that she was suppose to send after the conversation. She said tracking number would be sent. Still waiting for it. It's been over 12 hours
I called from argentina, about my account with airbnb, they answered all my cuestions with good information. Recomended!
Hello my name is Florent and i have a payoneer account and right now i have some businesses online such like selling on Amazon, eBay and others plateformes. Since i have payoneer my problèmes about transfering are off now, payoneer is really the solution, if you are still doubting now let me tell you something: you don't know what you're loosing.
Payoneer thank you!
Easy to talk to, knowledgeable and helpful. My issue is stil not resolved but the customer service rep was doing everything he could for me
Payoneer as we know it is a fast growing company with the best service and customer support we have ever seen
Excellent customer service! Very helpful! Excellent payment protection. Easy for global payment service.
I am very pleased with the pleasant and professional service of Payoneer Customer Service. I needed help with information about withdrawing money from my account
Had a problem and Payooneer have been wonderful in helping me resolve the issue and gettIng back to me as quickly as possible
Payonner has an excellent service and solution for payouts and payments, just the fees are a bit expensive.
Well done Good service and very nice talk with customer
Very politely talk to customers very initially solve there problem
Well explained explanations on payments quick response time would highly recommend this company to do business with
The gentleman I spoke with was very patient and tried to talk me through what my question was and how we could figure out to resolve it
As far as I've experienced the Payoneer associates are best I now.
They're easy to get answers from, and answers are specific.
Have funds ho to modern updated company Brinks or wells Fargo
Less hassle and no reset password every
Month
I enjoy using payoneer because they have provided a way for me to earn as a freelancer and online earner and I remember always enjoying my payouts and have a card that access my funds whenever. And no matter where you are you still get access to this awesome service, I hope you guys continue and add more services but over all thanks again.
I really like Payoneer customer care. They solved my all questions I cleared all my doubts. I am very happy with Payoneer so amazing service and very polite.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members