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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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The customer care representative was absolutely good. She took time to address my issue and able to understand my African ascent. The communication was smooth and her suggestion lead to me getting solution to my problem. Thanks a lot.
Was a very good experience. Staff was very professional and knew what exactly to do about my situation.
Very good payments service.
Good customer services.
You can use this account in many places over the world and with many worldwide companies.
Very helpful, giving right information about the issues that i was facing my first payment from my client,
I updated my bank details wrongly last year and I tried to seek assistance last year but wasn't helped, but today I called and a consultant by the name Sandy gave me hope. I hope after sending all the required documents I will be able to get my money on my updated bank details.
Very helpful and polite over the phone. Gave me assurance that the card is
Posted. She even send a e-mail. With the You Tube, that give all the detail of using the card.
I recommend Payoneer. Their services are great. Open your account today and enjoy the services. Do not forget to tell others about Payoneer.
Very good service. I would strongly recommend to friends and family. Efective and fast. They are polite.
Thank you Payoneer for this Excellent service. They know exactly what I need and shortly told me the answer. Thanks
Great support. I wish all the information and the dates that will solve my problem is real. And I ll get my money back soon
I am facing some problems but it's obvious because I am new in payoneer. The customer service is really good, the charity of language is too good, I was able to understand each and every word. So I can say it's great to have your service.
Thank you for amazing experience
That's the best way i can receive payment for my goods and services
My login problem was solved very fast. My PIN number was changed very fast. Customer service was excellent. I highly recommend using payoneer services
Payoneer is great to do business with easy to transfer your money without of to worry and customer care help solve issues very fast they are a great online bank company from my experience so far
Customer Care was awesome. I did not have to go to the ABM to get my card activated. Customer care not only assisted me in getting my card pinned but also to transfer funds to my card in the currency that I preferred. Awesome service!
Thanks Payoneer!
A great customer care experience. No waiting on the line LOL and the lady I talked to was polite to answer all my questions despite language barrier.
These guys are always very helpful and polite to deal with. I enjoy talking to them, they always help me when I need something!
My experience has been wonderful. The service is warm and pleasant because the customer service team makes you feel welcome at all times.
I will never change, there is nothing better than payoneer. I highly recommend it... the best of the best.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

