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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 3 days

Instant Feedback

1 review

We monitor reviews for authenticity

Nigeria
1 review
0 helpful votes
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Superbly
December 6, 2018

The customer care representative was absolutely good. She took time to address my issue and able to understand my African ascent. The communication was smooth and her suggestion lead to me getting solution to my problem. Thanks a lot.

Date of experience: December 3, 2018
GB
1 review
0 helpful votes
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Was a very good experience. Staff was very professional and knew what exactly to do about my situation.

Date of experience: December 3, 2018
Israel
3 reviews
0 helpful votes
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Good service
December 6, 2018

Very good payments service.
Good customer services.
You can use this account in many places over the world and with many worldwide companies.

Date of experience: December 3, 2018
India
1 review
0 helpful votes
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3 star
December 6, 2018

Very helpful, giving right information about the issues that i was facing my first payment from my client,

Date of experience: December 3, 2018
Romania
1 review
0 helpful votes
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Best!
December 6, 2018

I'm using payoneer services of 6 years already - so far my opinion is that is the best you can get when about international payments

Date of experience: December 3, 2018
South Africa
1 review
0 helpful votes
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Hopeful
December 5, 2018

I updated my bank details wrongly last year and I tried to seek assistance last year but wasn't helped, but today I called and a consultant by the name Sandy gave me hope. I hope after sending all the required documents I will be able to get my money on my updated bank details.

Date of experience: December 3, 2018
South Africa
1 review
0 helpful votes
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Payoneer - Card expired
December 5, 2018

Very helpful and polite over the phone. Gave me assurance that the card is
Posted. She even send a e-mail. With the You Tube, that give all the detail of using the card.

Date of experience: December 2, 2018
Nigeria
1 review
0 helpful votes
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Interesting Services
December 4, 2018

I recommend Payoneer. Their services are great. Open your account today and enjoy the services. Do not forget to tell others about Payoneer.

Date of experience: December 1, 2018
Serbia
1 review
0 helpful votes
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Enjoy using payoneer
December 4, 2018

Very good service. I would strongly recommend to friends and family. Efective and fast. They are polite.

Date of experience: December 1, 2018
Egypt
1 review
0 helpful votes
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Great Service
December 3, 2018

Thank you Payoneer for this Excellent service. They know exactly what I need and shortly told me the answer. Thanks

Date of experience: November 30, 2018
Greece
1 review
0 helpful votes
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Great
December 2, 2018

Great support. I wish all the information and the dates that will solve my problem is real. And I ll get my money back soon

Date of experience: November 30, 2018
India
1 review
0 helpful votes
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Due to payment
December 2, 2018

I am facing some problems but it's obvious because I am new in payoneer. The customer service is really good, the charity of language is too good, I was able to understand each and every word. So I can say it's great to have your service.

Date of experience: November 29, 2018
Serbia
1 review
0 helpful votes
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Amazing customer services
December 2, 2018

Thank you for amazing experience
That's the best way i can receive payment for my goods and services

Date of experience: November 29, 2018
Alabama
1 review
0 helpful votes
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Best customer service ever
December 2, 2018

My login problem was solved very fast. My PIN number was changed very fast. Customer service was excellent. I highly recommend using payoneer services

Date of experience: November 29, 2018
Jamaica
1 review
0 helpful votes
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Great to work with
December 2, 2018

Payoneer is great to do business with easy to transfer your money without of to worry and customer care help solve issues very fast they are a great online bank company from my experience so far

Date of experience: November 29, 2018
Maryland
1 review
0 helpful votes
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Card Activation
December 2, 2018

Customer Care was awesome. I did not have to go to the ABM to get my card activated. Customer care not only assisted me in getting my card pinned but also to transfer funds to my card in the currency that I preferred. Awesome service!
Thanks Payoneer!

Date of experience: November 29, 2018
Kenya
1 review
0 helpful votes
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NICE
December 2, 2018

A great customer care experience. No waiting on the line LOL and the lady I talked to was polite to answer all my questions despite language barrier.

Date of experience: November 29, 2018
Mexico
1 review
0 helpful votes
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Great Customer Service
December 2, 2018

These guys are always very helpful and polite to deal with. I enjoy talking to them, they always help me when I need something!

Date of experience: November 29, 2018
Jamaica
1 review
0 helpful votes
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MY Payoneer Reflections
December 2, 2018

My experience has been wonderful. The service is warm and pleasant because the customer service team makes you feel welcome at all times.

Date of experience: November 29, 2018
DO
1 review
0 helpful votes
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I will never change, there is nothing better than payoneer. I highly recommend it... the best of the best.

Date of experience: November 29, 2018