On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Все было хорошо 👍 Но для меня этот вопрос ещё не окончен. Буду делать вечером
The good reps help make up for the terrible ones, it's a 50 50 chance though.
I experience problem this time but I've been in payoneer since 2021
I have been using Payoneer since 2018 and only had a couple of minor issues which were sorted out very quickly by the customer service team.
It was smooth and easy, good thing that the agent was able to resolve my issue.
客服很认真，非常棒的平台！祝你们生意兴隆，给你们点100个赞，谢谢你们的帮助，大家可以尝试这个用平台，值得拥有！
Es una buena herramienta, pero no es ágil y tiene muchas restricciones. Las reposiciones de tarjeta por robo o extravío son una pesadilla, toman demasiado tiempo y congelan tus fondos.
Been using them for over a year now and they are good
Had a very good experience with Payoneer support. They were quick to respond and addressed my concerns efficiently. The representatives were knowledgeable and friendly, making the entire process smooth and stress-free. Whether I had questions about my account, transaction issues, or general inquiries, they provided clear and helpful solutions. The support team was available through multiple channels, which made it convenient to reach out. Overall, their exceptional service made me feel valued as a customer. I appreciate their commitment to helping users navigate their platform effectively, and I would highly recommend Payoneer based on this positive interaction.
Very helpful, patient conversation
Professional person and polite,thank you
Great day :)
Team, please check my concern, It is very frustrating that first my payment was pending which I understand that I should not send via my personal Wise account, now someone disabled my USD Balance account seems like a discrimination. You can locate my account via email.
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
Was able to use Payoneer to do business had a lil hiccup to get my account approved but without it I wouldn't be able to receive payments
I got problem with verification process but after contact with payoneer agent, they immediately resolve my issue and problem
They charged $10.36 and they also took 1 dollar to send the money to my bank. PayPal is better
Leo was an amazing guide for my payment problem, thank you for your support
My experience was great,straight to the point and clear with the answers
I was guided to send my bank statement and it was very useful and helpful
個人註冊過程中，在聯繫信息的頁面，沒有提供正確的地址填寫格式，導致下一步一直無法點擊，讓人對於payoneer的IT安全性感到極度憂慮，貴公司是真心的想要經營這業務嗎？如此，怎麼讓人敢在介紹朋友使用payoneer。
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members