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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I'm a freelance web developer, I need to send payment request to my clients,
And always do since 2014, but now they remove the options and not letting me know the reason.
I'm very much sad. I have no other options:(
Is there anyone can help?
Great
Very help full customer services
Finaly they solved my problem
Thanks elder, thanks jenine
Thank you all
Each representative I've spoken to have been courteous, they took control of my issue and resolved it expeditiously
El servicio es muy bueno, lo utilizo hace 4 años. Nada más he tenido problemas cuando no me llegan las tarjetas solicitadas, deberían tener otra opción mas económica que DHL y no tan básica como el correo ordinario.
Everything works in a good organized manner. It is simple and not buraucratic. It is practical and easy to maneuve.
They are really helpful minded. I love payoneer from my heart.
They are really helpful minded. I love payoneer from my heart
Durch den Kundendienst war es einfach die neue Karte zu bestellen. Danke.
Was auch mal interessant wäre Kundendienst in deutsch.
Awesome service always on time and the best rates in the business, whenever I have needed them their service has been top notch
Ordered a card in GBP and my funds in US so the card was useless please provide better info to customers while chosing the currency and at the end lost 58 $
Making it hard for those in need to get paid has to be of concern to Payoneer. It must be worth considering how can payers in business help Payoneer unblock those making it hard, if that is the case!
I had mail almost 4.5 times and then i called to telephone but still i have not get my issue solved.
The operator was very polite and genuinely concerned in solving my problem. She didn't hang until I have cleared all my doubts.
Really amazing payment and financial services provider and the bestest and easiest support is what they have, they are the best!
I really like Payonner, it's very helpful for my work. I really appreciate this Bank.
Pleasant experience/
I use Payoneer for already many years and never had a problem. Very easy and secure to use. I use it to get payments for my tour company.
Just switched my payment method to Payoneer from Paypal and I am happy with this. Thanks a lot Payoneer.
I was amazed by the option of calling back a customer instead of the customer staying on phone waiting for his turn. This was very excellent and thoughtful. I also liked the way my issue was resolved tgere and then.
I called today to resolve a issue. The operator was helpful and knowledgeable. I highly recommend using this service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members