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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Am really happy with your service
Also I use this service in feature as need as possible with your good service
I am in the midst of setting up my account and the documents i was submitting kept being rejected, either for clarity reasons (not that they were unreadable at all because I checked) or because the picture was fuzzy? I submitted three different documents and hopefully they should suffice.
Plus is that you have customer support that responds to calls and and clear any doubts. I was assured that this time the ID I submitted is enough to verify my identity.
Payoneer services are prompt attention and correctly. Sorry my luv I stepped out with my uncle just coming back home now sure that all 4 now Sorry my luv I stepped out with my uncle just coming back home now Sorry my luv I stepped out with my uncle just coming back home now
Every time I need to send or get funds, the qulaity and speed of the service I get with Payoneer are amazing. If anything happens, their support is ready to solve any issue really quickly (unlike PayPal where I should wait for days once they get back to my inquiry).
Every time I need help, they always go above and beyond. Very professional, yet upbeat. I would highly recommend!
Payoneer is a very secure and helpful. To be paid internationally, Payoneer made it really very easy. Local bank transfers are so fast and accurate. I simply love their service. I would recommend to every one working online and getting paid by some other. Try this out you would really enjoy.
I would like to mention the kind attitude and quick and good service I received from your representative
I called Payoneer to report my lost card. The matter was addressed in less than five minutes. Everthing I needed was sorted out. Thank you to the customer service Representative. He was so professional and efficient.
I received compassionate and excellent service. I would recommend this company to everyone. Even though I couldn't remember all my information, they were able to locate my account and assist me promptly. Thank you
Best & easy for those who working online & getting paid in their local currency & local banks. Payoneer makes it easy for me!
Thumbs up for payoneer
Payoneer was able to improve customer service experience significantly in the last few months. Unlike many other payment companies, they don't place you on hold forever and it takes seconds for live representative to answer your call. And representatives like Stanislav actually know what they do and respond with actions, not general phrases. Very impressed. Keep up good work, Payoneer!
Living in a country that's not apart of the western world can be very daunting when trying to make a living online but my life was changed for the better the day I discovered Payoneer. Thank you
Great service making for an ease of doing business online.
I really liked it. It was flawless. The service was good. She was very polite and she handled it in an amazing way.
Payoneer is a good paying and currency receiveing system but in my case I face problems with online payment and even with getting my cash from ATM. I hope now custom servise will fix it and it will be first and last problem that one can face with you system.
Payoneer payment service is better than any other payment service in the world. Their communication service also very high. I like it very much. Thanks.
The operator was clear in speach and dealt with me on a timely manner n offered to help again if her first suggestion didn't work. So I'd say that's great customer service.
The support agent was really polite and informative. Hope she will be able to help me resolve my issue as promised.
I only waited 2 minutes for customer service to answer my call. They solved my problem quickly too. Would recommend their service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members