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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Never had a better experience... it would be unfair not mention Oscar... extremely helpful co-operative and polite... I am satisfied
Payoneer is such a lifesaver. I can now get my earnings from my work at a higher exchange rate, a lot faster too!
Prompts are easy to understand. The customer Service personnel was very nice. I got an email confirming my call which is nice. I would have given a 5 star if my concern was resolved with 1 call. But, as it is, I have to wait for few days to get an answer.
My name is MUHAMMAD JAWWAD, and I have been using Payoneer for almost three years. I have built a business and made a really solid amount of money using Payoneer´s Refer A Friend program, without spending a single cent. And I'm here to help you and teach you how.What I did was:
Inform Facebook and Twitter followers by posting something on my wall about Refer A Friend monthly
On my business community website, I wrote several posts in order to gain SEO on my site for Payoneer services
And most importantly, I made a series of videos on YouTube explaining the use and benefits of Payoneer and how to use the Refer A Friend program
Great help to solve a problem with payment - this was an error on our end as I thought I had set up a different bank account.
Professional and patient service very much appreciated
Both. Reps. Were very polite and helpful and everything handled in a very polite, timely manner. Thank you.
Great service especially the minimal wait time and experienced staff so resolution is prompt. Highly recommended.
I really don't like the fees associated with Payoneer but, Customer service is great so far! I've only had to deal with them a couple of times... but, so far so good!
Payoneer offers a professional service that I would recommend to friends. It offers its customers great solutions to facilitate transactions.
The customer service agents are always respectful and professional. If they don't have an immediate answer to your inquiry they diligently work to connect you with the right resource.
I have always been treated very politely, the costomer care stay patiently on the phone till they help me resolve what ever promblem i have...
Good but so many improvements are need to grow up in India first thing speak multiple languages and explain people to what is the use of of payoneer and how it works how use them
One of the most helpful services! We call and we get what we want! I can't imagine my business without payoneer
When i call i get most right and great services. I am satisfied 100%. When i will need any things i will call you again more and more.
Cm ơn Payoneer đã h tr nhit tình cho tôi trong thi gian qua,
Hin tôi đang cn cp thêm môt s tk o đ đăng ký merch amazon
Not only was I guided to the best solution for my problem. I also got what I was supposed to retrieve myself long time ago. All in a friendly and understanding way. Even though it was 31st of December last hour of work. Happy New Year
My customer care representative was very helpful and informative also patient with me, I value that so much, because it is important to a great connection between client an organization
I had to contact this company about my account and the representative was very knowledgeable. I had a good experience with this company. I've contacted them twice and it was a good experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members