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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Nice service i am using since last 3-4 years. I want to use this service for a long time as i am getting many help by using this card in the outside of country also. I really love to use this card.
Overall, it is a good service with the most availability and best facilities throughout the world. Like, receiving payments have got much easier.
Loved it. Their customer support is great and professional. I loved how they dealt with my problem. Five stars all the way!
My name is Ahmed and I'm from Pakistan Ive been facing many problems with online earning for the past three years since there is no PayPal in my country all the earnings at the end of my hardwork went to waste but not anymore, the day I found payoneer was the best day of my life even better they delivered me a MasterCard all the way to Pakistan for free. You guys are amazing keep it up
Excellent attention from US agents on the contrary agents in the Philippines never resolve anything and they're always trying to get rid of the customer by telling you that they're going to call you back.
Great customer service and very friendly regarding my questions I will highly recommend them to anyone
It has been a great experience. I felt confidence with Payoneer. They are doing a great job.
Best thing I like the staff is there to assist with any concern I may have.
Sincerely,
Its great thanks My problème solve in just 2 min And the costumer care is very great thank you payoneer to be in my life
Gil is good, he shows me how professional he is, quick response. I can feel that he's try his best.
I was stuck filling the form to renew my debit card with Payoneer and found a telephone number to call under customer care. At first hand I was not sure that a real person will talk to me. I was expecting to get a pre recorded voice, but I was surprised to talk to someone who really helped me. I am very impressed by the professionalism of Pyoneer customer care service. Thank you
CUSTOMER SERVICE RESOLVED MY ISSUE WITH NO HESITATIONS AND QUICKLY. I WOULD RECOMEND PAYONEER TO MY FRIENDS AND FAMILY OR ANYONE WHO HAS A BUSINESS.
Good service offered. I didn't get my issues fully resolved but the rep was very detailed and assured me it was being handled.
No matter the value of money passing through your account, payoneer make you feel like a valued customer every time. I do not have thousands of dollars passing going through my account but with level of attention they give me when needed, you would think I was a millionaire.
I called in and was assisted by Mitchell or (Michelle) and she was very polite, friendly and knowledgeable.
I've bin using this service for 5 years or so and never have I had any problems. Inwould recommend anyone to use payoneer.
Very easy to fix a problem I had. Understood what I needed. Sent an email right away confirming my new card
I am poor in english but customer care agent guided me very well and resolved my problem. He gave me his full attention and make me understand by speaking slowly.
Good Services. I appriciate that the customers services very good and in future i will contact them. Love this. Everybody should contact
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

