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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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I was quickly connected to an agent on the line and she was very patient and polite all throughout the call with me (since I had a lot of questions).
I think such veryfication should be done in the beginning when setting up the account and not after a few sucessfull transactions and in the middle of an improtant one, so customers get into trouble with their payments.
Reprepresentative was very polite and helpful. Great customer service. Really good experience with your customer support. Thanks
Awesome service. Very professional and respectful customer service. I Fully recommend Payoneer. Thank you for being so clear with the information requested.
It is great to have such good ability to contact Payoneer by phone.
And, to receive such person care when you do!
I am proud to work with payoneer card services and payments thanks
I would recommend as much people as possible to join in and get the life debt free
International service of payoneer is very good. My credit card was mailed very fast. And the multiple currencies future is very good
I like it, but perhaps it hagged and locked by the bad anyone, then my account locked a few times. Please find the best measure to waste time in my acting due to I still no be able to log in or getting my some money, yet.
When it comes to my finances, it is imperative to receive professional services. Payoneer never disappoints and consistently provides professional and innovative services. I feel a sense of security in my financial transactions with them.
The phone was answered very promptly. Once the guest services provider understood my problem, she explained very kindly and professionally what the next steps for me were. Great job.
The women assist me very well and make me sure that nothing going wrong with the payment. Thank you!
I got a recommendation by my colleagues about Payoneer. I will most definitely use it as my main payment service and I like it. Just work on the speed and you will be pretty much excellent. Good job, highly recommended service.
They were friendly and polite and efficient. I did not have to wait a long time. The customer service professional played by the rules and make sure that my account was properly verified too.
The agent I spoke to was attentive, understood my issue and was able to find the answer to my problem as soon as he was given the information needed.
Very helpful and prompt and actually overdelivered on possible wait times.
Pleasure and an honor to be served by him.
The customer care agents are professional and friendly. I highly recommend using this service whenever there a challenge.
Customer service was helpful and polite. I would like more monitoring of hacking of all your customer's accounts. I have other debit cards and they are monitoring all the time. I would rather get a phone call to check my transactions immediately. Yes it's a pain but necessary in this day and age. Thank you
So patient and easy to talk to. I really appreciate you're service and help. I would definitely recommend these services to my colleagues.
I am really like your good services. Please gives us your better services in future. Please consider my problems.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

