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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 3 days

Instant Feedback

1 review

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Nicaragua
1 review
0 helpful votes
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Very good rep
January 22, 2019

Nice and professional, did help with my problem. Sebastian was a good agent even thou he sounded like he hate his job. Well I don't blame him.

Date of experience: January 18, 2019
Uganda
1 review
0 helpful votes
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Will always use Payoneer
January 22, 2019

Very swift and excellent. The best only payment method I have come across. Highly recommendable. Will keep using the services to enjoy more of the wonderful experience.

Date of experience: January 18, 2019
Morocco
1 review
0 helpful votes
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Very Good Customer's Support
January 22, 2019

The support team were very helpful, polite and quick to respond to any questions we had. Good job, Best support ever!

Date of experience: January 18, 2019
Botswana
1 review
0 helpful votes
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Very attentive
January 22, 2019

Was wowed... and overwhelmed with Stella service. Conversation was detailed and was very thankful.and an e mail was sent immediately for my attention. Hoping to rec

Date of experience: January 18, 2019
Jamaica
1 review
0 helpful votes
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Great job
January 20, 2019

My experience with payoneer was wonderful. My customer service rep dealt with my issue in a professional manner. After finishing she ask

Date of experience: January 18, 2019
Pakistan
1 review
0 helpful votes
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Great service Across the world
January 20, 2019

I really like the service especially for new beginners and entrepreneurs and it will become famous to famous other countries and it has to expand all the countries so every one can enjoy that service

Date of experience: January 18, 2019
Nepal
1 review
0 helpful votes
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Hy i am from Nepal and taking money from online is difficult but this payoneer card has make us easy to withdraw money and transfer money so its a cool way to have a online money. I have withdraw money from it and its easy.

Date of experience: January 17, 2019
TC
1 review
0 helpful votes
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Satisfied
January 20, 2019

Very satisfied with Payoneer services & Customer Service. They answered promptly each time I call. The agents are knowledgeable and polite.

Date of experience: January 17, 2019
Serbia
1 review
0 helpful votes
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Professionals
January 20, 2019

Very professional
Very effective
All recommendations
Very successful and serious company
Simple applications for use
Always there for help

Date of experience: January 17, 2019
Bangladesh
1 review
0 helpful votes
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Great Service
January 20, 2019

Their support are great. Also their payment method fast. Everything fine for me. Here is one main good option is 24 hours support also any problem they can solve quickly. Receive payment globally totally safe and secure without any issue or hassle.

Date of experience: January 17, 2019
Nigeria
1 review
0 helpful votes
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Smooth so far, I already feel like an international businessman. Services are good and easy to navigate.

Date of experience: January 17, 2019
Pakistan
1 review
0 helpful votes
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Very Helpful
January 20, 2019

She was too much skilled to understand my issue and she solved everything very quickly and in a decent way! She Deserves 10+ Stars...

Date of experience: January 17, 2019
South Africa
1 review
0 helpful votes
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Cancellation of card
January 20, 2019

Apparently my card was compromised and therefore cancelled. I did not receive any notification from Payoneer. It would have been nice to know before I tried to use the card.

Date of experience: January 17, 2019
Egypt
1 review
0 helpful votes
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It's good
January 20, 2019

The support I got was really helpful but the response was too late whatever I really appreciat your response

Date of experience: January 17, 2019
Pakistan
1 review
0 helpful votes
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Service
January 20, 2019

A very good service. I am very satisfied with payoneer and it was nice experience to talk with payoneer customer care representative.

Date of experience: January 17, 2019
Viet Nam
1 review
0 helpful votes
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Great customer service
January 20, 2019

The agent reply very quick and support a lot to solve my problem!
Really happy and will continue to use your service

Date of experience: January 17, 2019
MD
1 review
0 helpful votes
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Great customer support
January 20, 2019

I had an issue with my Prepaid cards - sending the founds from a cancelled card, customer support did it quickly and very professionally.
Thank you!

Date of experience: January 17, 2019
Pakistan
1 review
0 helpful votes
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Thanks
January 20, 2019

I ordered payoneer card many times but did't get it on my billing address. Support help me how i can order new card and keep track it.

Date of experience: January 16, 2019
Bangladesh
1 review
0 helpful votes
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I am very happy with the online transaction service of "Payoneer". Its Quick, Correct and Reliable for any Business.

Date of experience: January 16, 2019
Philippines
1 review
0 helpful votes
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Excellent customer service
January 20, 2019

I was quickly connected to an agent on the line and she was very patient and polite all throughout the call with me (since I had a lot of questions).

Date of experience: January 16, 2019