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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 3 days

Instant Feedback

1 review

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Georgia
1 review
0 helpful votes
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Payoneer Prompt Service
January 31, 2019

Very courteous and polite, very fast and thorough. The assistance that I received was right on and to the point, very business-like and I would definitely recommend payoneer to anybody if they were looking for a bank that was knowledgeable and hardworking as the service I received.

Date of experience: January 28, 2019
Nigeria
1 review
0 helpful votes
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BEST PAYMENT PLATFORM ON EARTH
January 31, 2019

I'm a professional digital marketer and digital services Freelancer for close to a decade now and I'm yet to discover a payment platform that matches with the top-notch payoneer services. Their customer care is second to none. The only downside I can think of is the $25 annual fee which is not really a big deal for an average worker.
I love their new multi currency feature, it's simply the best

Date of experience: January 28, 2019
Georgia
1 review
0 helpful votes
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Best. Customer Service. Ever.
January 31, 2019

They are fast, accurate and amazing! I like calling because I know I won't wait long and I will definitely get any issue I have resolved quickly and correctly.

Date of experience: January 28, 2019
Connecticut
1 review
0 helpful votes
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Great Customer service
January 31, 2019

Helped me with my issue right away. Thank you for your assistance in this matter.It was quick and helpful.

Date of experience: January 28, 2019
Israel
1 review
0 helpful votes
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The cridit card movement
January 30, 2019

I need the all cridit card movement/ particulauly payments tebezeq international/ i nee for disagreement with bezeq international company
Thanks

Date of experience: January 28, 2019
GB
1 review
0 helpful votes
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Help full service
January 30, 2019

Very helpful and friendly service and explain everything step by step strongly recommend this service

Date of experience: January 28, 2019
Mexico
1 review
0 helpful votes
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Very Helpful
January 30, 2019

I got the help I was looking for. Oh., I didn't know what else to write, I don't have too much to say, but 100 letters is a lot! "You have to reduce that amount to no limit, here I am trying to just write anything to be able to submit a review!

Date of experience: January 27, 2019
Zimbabwe
1 review
0 helpful votes
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What i love about Payoneer is that it gives financial identity to people like me who come from countries which the rest of the world would rather deem non-existent.as a freelancer i can work and get paid from anywhere in the world.

Date of experience: January 27, 2019
GB
1 review
0 helpful votes
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Fantastic
January 30, 2019

No Complaints. Serves me well all the time. Reasonable rates and account fees. Realise anywhere in the world.

Date of experience: January 26, 2019
Texas
1 review
1 helpful vote
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The epitome of bad customer service. Not the staff, they tried to be helpful. The company; s lack of clarity and arbitrary action is disgraceful. The simple fact that it is impossible to get an answer for their action on closing an account is reprehensible to say the least. I will certainly not be recommending them to anyone, quite the reverse. The inability to talk with anyone with authority to resolve an issue is just the icing on the cake

Date of experience: January 25, 2019

What a hide bound inflexible company
January 18, 2019
Previous review

Trying to get an account email and login reset turned into a two month marathon of bureaucratic run around.

Date of experience: January 14, 2019
Pakistan
1 review
0 helpful votes
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Thank You Payoneer
January 28, 2019

I have been using Payoneer for a long time and I appreciate it and hope it will remain to provide us with this good service.

Date of experience: January 25, 2019
Germany
1 review
0 helpful votes
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Good
January 28, 2019

Thanks for your time today and I hope you can help me to get a new new master card. Thank you for your time today on the phone the lady was very nice

Date of experience: January 25, 2019
Germany
1 review
0 helpful votes
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Good
January 28, 2019

Kool it was nice talking the lady in customers care she seem really nice and wanted to help getting my problems taking care of

Date of experience: January 25, 2019
India
1 review
0 helpful votes
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Ridiculous
January 28, 2019

My payment of $950 is still on pending. They didn't even have an information about why the money is still under process.

Date of experience: January 25, 2019
India
1 review
0 helpful votes
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Excellent
January 28, 2019

Payoneer is a excellent site to transfer funds with low fees. Customer care person is veryhelpfull and answer politely

Date of experience: January 25, 2019
PS
1 review
0 helpful votes
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Hi
January 28, 2019

Good. But i prefer to add arabic for customer service team. More customer will join. Good. But i prefer to add arabic for customer service team. More customer will join.

Date of experience: January 25, 2019
Pakistan
1 review
0 helpful votes
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Payoneer is a best
January 28, 2019

Payoneer is a best online bank tthat we can payout where in the world i love it online bank wow again and again love you payoneer

Date of experience: January 24, 2019
Arizona
2 reviews
0 helpful votes
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HELP
January 28, 2019

There help is good and fast they fixed my issue with no hassle. I was wondering why my bank account was not added for over a week i called in and they corrected the issue in less than 5 min

Date of experience: January 24, 2019
Malaysia
1 review
1 helpful vote
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Very friendly
January 28, 2019

Very nice and friendly.
I'm very very satisfied. Showna mam helped me much. Also the system is easy to contract with customer care.

Date of experience: January 24, 2019
Bangladesh
1 review
0 helpful votes
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Payoneer is a good payment method.
January 28, 2019

I heard from my lots of friends about payoneer. Payoneer is the fastest payment method as I know. I loved to use it.

Date of experience: January 24, 2019