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Payoneer

3.6

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
467
value
416
shipping
279
returns
272
quality
405
This company responds to reviews on average within 3 days

Instant Feedback

1 review

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California
1 review
0 helpful votes
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It works great!
February 8, 2019

At our company, we use several methods to send payments to our subcontractors across the world. This is one of the best.

Date of experience: February 5, 2019
India
1 review
0 helpful votes
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Good Job
February 8, 2019

Good Job by the lady who took my call. She has done an excellent work. She resolved my issue very soon. She was very polite and very professional.

Date of experience: February 5, 2019
MD
1 review
1 helpful vote
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Better call
February 8, 2019

I tryied to solve my issue via email communication but that took too long. After I called the problem was solved in minutes.

Staff seems nice, did good job to make usual bank bureaucracy less painful :)

Date of experience: February 5, 2019
Egypt
1 review
0 helpful votes
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Amazing Service, with supper support
February 7, 2019

I really like the service :), amazing support and friendly staff. Makes my PayPal payments easy from any ATM

Date of experience: February 4, 2019
Florida
1 review
0 helpful votes
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Very Helpful
February 7, 2019

Thank you for all the help! The customer service rep was really friendly and understanding of the issue.

Date of experience: February 4, 2019
Bangladesh
1 review
0 helpful votes
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Good
February 7, 2019

Good Service i am felling happy. As per I saw they are doing very good so I will do business with payoneer regular based.

Date of experience: February 4, 2019
Nigeria
2 reviews
6 helpful votes
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Good service experience always..
February 7, 2019

I was well attended to by the customer care representative. Payoneer is one offshore financial solution I can recommend to anyone that has a legitimate online service or business.

Date of experience: February 4, 2019
Pennsylvania
1 review
0 helpful votes
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Customer Service Rep
February 7, 2019

The customer service representative on the phone was Very polite and helpful Got answers for me quickly and efficiently. I was able to make the necessary changes immediately that I needed to make with my online bank account for pay with my company.

Date of experience: February 4, 2019
New York
2 reviews
0 helpful votes
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Payoneer Rocks
February 7, 2019

Love the service it provides and customer services is always great I'm very happy with their service and support if and when needed

Date of experience: February 4, 2019
Israel
1 review
0 helpful votes
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Just perfect :)
February 7, 2019

I hope one day the most compenies in the world will learn from Payoneer costumer service, great customer services!

Date of experience: February 4, 2019
Spain
1 review
0 helpful votes
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Very Good Service Quality
February 6, 2019

Thanks for everything. Quick response and high-quality service provider in the worldwide. I like to service.

Date of experience: February 3, 2019
North Macedonia
1 review
0 helpful votes
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Great service
February 6, 2019

Great service, the girl on the phone was very polite. I didn't wait at all, even thou it was Sunday. She took all my personal data and verification and reported the problem. I hope that now Fiverr will cancel the last order that was made by a hacker who transfer the money to his account.

Date of experience: February 3, 2019
Panama
1 review
0 helpful votes
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Friendly
February 6, 2019

Friendly service. I received an answer to my concern, I wasn't overly happy with, getting my first Vrbo payment 30 days after my renter checks in, but I got an answer that I hope will get me my payment.

Date of experience: February 3, 2019
Pakistan
1 review
0 helpful votes
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Cool Service
February 4, 2019

Excellent service. Very responsive and quick. I am satisfied with Payoneer. They are very fast in transferring amount to local banks.

Date of experience: February 1, 2019
Michigan
1 review
0 helpful votes
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Helpful
February 4, 2019

The lady was very helpful. She told me what to do and it worked. I had used all of my trying to get it to work and said I'm going to call in and it worked.

Date of experience: February 1, 2019
Jamaica
1 review
0 helpful votes
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Reliable and cost effective.
February 4, 2019

Very dependable, accurate with reasonable fees. Cards are replaced quickly and customer service is polite.

Date of experience: February 1, 2019
Romania
1 review
0 helpful votes
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The service is great.
February 4, 2019

When I called, I didn't wait at all until an employer take care of me. She was very polite, nice and solved the "problem" very fast and carefully.

Date of experience: February 1, 2019
Nigeria
1 review
0 helpful votes
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Awesome!
February 4, 2019

I was warmly attended to by the call agent of this company, and she got to the root of my problem so quick and addressed it asap. I'm so satisfied with it. I will always work with them and probably maintain a long lasting relationship with them.

Date of experience: February 1, 2019
Romania
1 review
0 helpful votes
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Professionals
February 4, 2019

Professionals and polite! The support has very helpful and polite! He help me to resolve my issue!

Date of experience: February 1, 2019
GB
1 review
0 helpful votes
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Friendly
February 4, 2019

Very polite and attentive to my needs. Answer and dealt with my quary quickly.
Easy to understand and clear spoken.

Date of experience: February 1, 2019