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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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At our company, we use several methods to send payments to our subcontractors across the world. This is one of the best.
Good Job by the lady who took my call. She has done an excellent work. She resolved my issue very soon. She was very polite and very professional.
I tryied to solve my issue via email communication but that took too long. After I called the problem was solved in minutes.
Staff seems nice, did good job to make usual bank bureaucracy less painful :)
I really like the service :), amazing support and friendly staff. Makes my PayPal payments easy from any ATM
Thank you for all the help! The customer service rep was really friendly and understanding of the issue.
Good Service i am felling happy. As per I saw they are doing very good so I will do business with payoneer regular based.
I was well attended to by the customer care representative. Payoneer is one offshore financial solution I can recommend to anyone that has a legitimate online service or business.
The customer service representative on the phone was Very polite and helpful Got answers for me quickly and efficiently. I was able to make the necessary changes immediately that I needed to make with my online bank account for pay with my company.
Love the service it provides and customer services is always great I'm very happy with their service and support if and when needed
I hope one day the most compenies in the world will learn from Payoneer costumer service, great customer services!
Thanks for everything. Quick response and high-quality service provider in the worldwide. I like to service.
Great service, the girl on the phone was very polite. I didn't wait at all, even thou it was Sunday. She took all my personal data and verification and reported the problem. I hope that now Fiverr will cancel the last order that was made by a hacker who transfer the money to his account.
Friendly service. I received an answer to my concern, I wasn't overly happy with, getting my first Vrbo payment 30 days after my renter checks in, but I got an answer that I hope will get me my payment.
Excellent service. Very responsive and quick. I am satisfied with Payoneer. They are very fast in transferring amount to local banks.
The lady was very helpful. She told me what to do and it worked. I had used all of my trying to get it to work and said I'm going to call in and it worked.
Very dependable, accurate with reasonable fees. Cards are replaced quickly and customer service is polite.
When I called, I didn't wait at all until an employer take care of me. She was very polite, nice and solved the "problem" very fast and carefully.
I was warmly attended to by the call agent of this company, and she got to the root of my problem so quick and addressed it asap. I'm so satisfied with it. I will always work with them and probably maintain a long lasting relationship with them.
Professionals and polite! The support has very helpful and polite! He help me to resolve my issue!
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

