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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Thank you for your help. Thank you for your assistance in helping me find correct account. The operator gave me some good advice on how to locate my correct card.
Very good quality for costumer support service, but for european users, the account takes a little bit too much comission for using it.
I have been with Payoneer since June 2018. I have made several calls and always get the best customer Service. They are also the fastest to get you your funds. Please keep up your excellent service.
Such a good experience with Payoneer. They deal with clients with such great professional skills. I really recommend their services to other professionals.
They do the best they can. They real help - unlike some other companies' help desk. Yes, I mean you, you idiots of the Revolut bank! Take an example on these guys!
I am very satisfied with Payoneer customer service. Every time I called for help I got prompt, professional and helpful answer from an agent that really did his/her best to help me with my problem. I would like to thank hard working people of Payoneer customer care for their help and support.
The customer service provided a clear view of my query. The customer rep was patient and polite. My answers were dealt with at a professional level.
Have spent more time fighting over the phone w them than I care to for sure! They will not listen... I spoke to Jai today and she was amazing! But the last time I had to deal w Payoneer customer service I was so mad I wanted to jump through the phone lines and slap that woman who was NOT HEARING MY WORDS AND WHAT MY SITUATION WAS... This card is not a convenience - it is a pain in the butt! I have moved my method of payment back to my regular bank account and will be cancelling my Payoneer Mastercard account immediately.
I have talk to numeral people to say that I want to receive payment into my paypal account and I dont want to sign up for another account
Its a best card every one should use best experience with payoneer really love it since 10 years...
Very good service and options for free lancers, I recomended for the easy why to recive the payment you work so hard for.
Thank you, every time I call, you all are very polite! Thanks for always answering my questions and being patient.
My card is stolen and i called the customer service for lost and stolen cards. The respond was immediately, fast and clear. The only thing i found not so good, is the height transportation charge for the new card.
Payoneer is very good
The phone support was TAMARA her name was yamara
She was very proffesional than all others she solve and jnderstand issus and find solution in same call
I give her 5 starts or 10 stars if possible
Thank you tamara thank you payoneer
It took a while to get my acct fixed, but now its taken care of. I opened my acct late last year and had issues, it was hard to deal with without a direct line to call for help. That was until I got my Payoneer card with a number to call. Thank you for your help.
The customer service rep was fine, but my issue has not been resolved. I've contacted Payonner twice and my issue hasn't been resolved. Please help? There is no follow through on your end?
Not pleasant I was on answering machine for almost 10 minutes until the phone hang off. I had to buy more talking time for my mobile
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members