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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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One the best customer services I have received for a while now, the manager was very polite, very helpful in every aspect of the conversation, grate experience
I have very Happy with there customer service. The Customer service agent very polite and talk with very nicely
I have been using Payoneer for a long time now, almost from start. Payoneer was the company that made my online business a reality, there were other options but they didn't really cater for third world countries, like Jamaica, etc. It always take a long time to receive payment by cheque that would normally take a longtime to reach. At that time Payoneer give us Master card that make getting payment so easier and accessible, also we could shop online, make purchase in stores etc. And they have come a long way too, giving us options to collect payment in a variety of currencies globally and fees are very reasonable, customer care are great and the service is getting more popular each day. I have had a great experience with Payoneer so far and i recommend PAYONEER to anyone doing online business, whether you sell online, make purchase online or want to recieve payment from employee globally for like online work...
Top notch customer service is what i know you're guaranteed because I have experienced it myself. The level of patience exhibited by customer service is unprecedented.
I appreciate everything Payoneer has done for me. Their service makes receiving money so much easier for me.
Payoneer is user-friendly and cost nothing to use. Better than all the other services I've used online so far.
Very polite and clear explanations of your representant. You have solved my problems with the cards. Thank you!
My queries were entertained the way i wanted to be answered. Agent had given me all the procedures which i will be doing after ending our call. Clear as crystal. Hoping it will be done as soon as possible as what the agent has assured me.
Payoneer agents are professional. Had a problem with my local bank transfer. Agent was very patient and explained clearly what to expect. THe issue is not completed, But i am confident the professionals there will go the extra mile to solve my issue.
Payoneer customer service is so professional, I love their job, when my account had an issue, I called the customer care line, and she is so friendly and lovely, I
Payoneer has the best customer service I have ever experienced. They are polite, very professional and extremely helpful. I love that they don't just focus on empty platitudes, but are concerned about solving your problem satisfactorily. The icing on the cake was when I ran out of airtime whilst on a call and they called me back. I can't say enough about their service.
C'est un honneur et un privilège pour moi d être votre cliente chez payoneer et d avoir la chance de tomber sur une merveilleuse équipe francophone comme la votre, qui est patiente et m aide de son mieux à comprendre pour pouvoir gérer mon nouveau compte payoneer. Encore merci à vous tous
Avec toutes mes salutations les plus respectueuses
Today I call payoneer, for some assistance regarding my card. I went through all the necessary steps. It didn't take long to get a response, in talking to the personnel my phone was cut. Immediately I was call back and the service was excellent. The individual was very pleasant. THUMB UPS,
Good experience i can't complain, every time I have to call is been a good experience. I will keep on recommending you company
I had a wonderful experience, best customer service ever. Swift to attending and creating solution to customers problem
Awesome global system of payment. Am in Kenya and the system works very well for me having tried other methods of payment
Very Helpful When I was Facing some transaction issue. Their behavior is very nice, Highly Recommend
Working with Payoneer for few years. Especially for Amazon. Never had problems with payments. Customer services were always very helpful!
Hello I Am Just Create New Account With Payoneer But I love This. I am Very New With this Yet. But They Give Good Responce & I also receive My First Payment With My Buyer. But For Now it shown Pending. They told
It will take 3-5 days too receive Into your Account. Thats Great
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