Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Payoneer

Payoneer

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


+242
See all photos
How would you rate Payoneer?
grey stargrey stargrey stargrey stargrey star

Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Bangladesh
1 review
0 helpful votes
Follow Rahul B.
Unfollow Rahul B.
Share Review
Report Review

Great service
May 15, 2019

I am from Bangladesh. I am using payoneer for couple of years. I receive money from online marketplace and can transfer it to my local bank. By payoneer master card I can purchase anything from online and can withdraw from ATM.

Date of experience: May 13, 2019
Kenya
3 reviews
2 helpful votes
Follow Festus C.
Unfollow Festus C.
Share Review
Report Review

Impeccable service
May 15, 2019

Always worked for me, never had any issues before. Their payment service is flawless, awesome customer support.
Thank you!

Date of experience: May 13, 2019
GB
1 review
0 helpful votes
Follow Christopher K.
Unfollow Christopher K.
Share Review
Report Review

The most flexible and incredibly simple system for Global money management at nominal cost. Support is fast and knowledgeable. Excellent!

Date of experience: May 10, 2019
El Salvador
1 review
0 helpful votes
Follow Anabella D.
Unfollow Anabella D.
Share Review
Report Review

Great service.
May 11, 2019

Had waited 5 business days and payment was still pending. Called payoneer and money was released within 1 hour. Great service. They understood my needs and took action.

Date of experience: May 10, 2019
Turkiye
1 review
0 helpful votes
Follow Hasan D.
Unfollow Hasan D.
Share Review
Report Review

Wonderful!
May 10, 2019

İ am very happy with the service that i get during my registration. And İt has been good so far...
Thank you so much..

Date of experience: May 10, 2019
Texas
1 review
0 helpful votes
Follow J D.
Unfollow J D.
Share Review
Report Review

I cannot believe how quickly, professionally and politely Payoneer took care of my very complicated and multiple issues. Outstanding representative that went beyond in every way. I have been connected to Payoneer through my business for two years and rarely have problems, but when I do, they resolve, and resolve correctly and promptly. I am sold!

Date of experience: May 9, 2019
Nigeria
2 reviews
0 helpful votes
Follow Oluchi E.
Unfollow Oluchi E.
Share Review
Report Review

Great service
May 10, 2019

This company is indeed a God sent, I was searching but now I have found. Very nice site indeed. Well done

Date of experience: May 9, 2019
Kentucky
1 review
0 helpful votes
Follow Lovonia C.
Unfollow Lovonia C.
Share Review
Report Review

My experience was long but well worth it cause at the end of the day it's resolved so I thank y'all for everything you did to help and assist me with my issues I was having with my acct. And releasing of the money

Date of experience: May 9, 2019
Pakistan
1 review
0 helpful votes
Follow Usama k.
Unfollow Usama k.
Share Review
Report Review

Nice
May 9, 2019

Good services i am using from a year and its very good with the please support them as i am using it for international transactions

Date of experience: May 9, 2019
India
1 review
0 helpful votes
Follow Preetham D.
Unfollow Preetham D.
Share Review
Report Review

Good
May 9, 2019

Payoneer is a good source for transferring money and Good customer service but processing time is little delay which has to be improved and also after client payment crediting to bank account is delay even this needs to be Improved. If these things are improved Payoneer is perfect.

Date of experience: May 8, 2019
VE
1 review
0 helpful votes
Follow Maria L.
Unfollow Maria L.
Share Review
Report Review

GREAT PEOPLE
May 9, 2019

Thank you guys, all of you are amazing, they help me with my problems with the credit card so much love AND affection for all of you

Date of experience: May 8, 2019
Bangladesh
1 review
0 helpful votes
Follow Shuvo R.
Unfollow Shuvo R.
Share Review
Report Review

Best way for overseas payment option and they are providing best quality customer service option with their highly mannered representative. Recommendable service...

Date of experience: May 8, 2019
Jamaica
1 review
0 helpful votes
Follow A-Kay F.
Unfollow A-Kay F.
Share Review
Report Review

AWESOME
May 7, 2019

Great company. Providing service that sells. This company has brought new light to the service industry. By making there mark and bringing financial help to people all over the world. So I for one is rather grateful for this.

Date of experience: May 7, 2019
Romania
1 review
0 helpful votes
Follow Gentiana E.
Unfollow Gentiana E.
Share Review
Report Review

This is the first time I use Payoneer. I had some difficulties about activating my card, but the operator helped me in a easy, nice and professional manner.

Date of experience: May 7, 2019
Pakistan
1 review
0 helpful votes
Follow Rashid A.
Unfollow Rashid A.
Share Review
Report Review

Reliable, Secure
May 7, 2019

I love the services that Payoneer provide and such an amazing call support.
Low fees, High exchange rates.
Slow withdrawal processing i hope they will make it fast.

Date of experience: May 7, 2019
Tunisia
2 reviews
0 helpful votes
Follow Rim D.
Unfollow Rim D.
Share Review
Report Review

Great
May 7, 2019

A great site. I recommande it. I have a very good experience with payoneer. I work as freelancer quietly beacause payoneer is my bank.

Date of experience: May 6, 2019
Montenegro
1 review
0 helpful votes
Follow Milan T.
Unfollow Milan T.
Share Review
Report Review

Your service is very good. I don't speak english very good but the personal from your service was very patient.

Date of experience: May 6, 2019
Morocco
1 review
0 helpful votes
Follow ahmed m.
Unfollow ahmed m.
Share Review
Report Review

Great Experience
May 7, 2019

Payoneer service is really useful, it's great that's all i can say! Never have difficulties, very quickly answer to my questions, great customer service.

Date of experience: May 6, 2019
Germany
1 review
0 helpful votes
Follow Lee T.
Unfollow Lee T.
Share Review
Report Review

Consistent
May 7, 2019

Payoneer was consistent with helping me to resolve my dispute with Airbnb. I would recommend anyone hosting Airbnb to think smart on how you will be receiving your payouts.

Date of experience: May 6, 2019
Bangladesh
1 review
0 helpful votes
Follow Asadujaman B.
Unfollow Asadujaman B.
Share Review
Report Review

Outstanding experience. They are very much helpful about customer service. They try to solve the problem as soon as possible. Thank you.

Date of experience: May 6, 2019