Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am from Bangladesh. I am using payoneer for couple of years. I receive money from online marketplace and can transfer it to my local bank. By payoneer master card I can purchase anything from online and can withdraw from ATM.
Always worked for me, never had any issues before. Their payment service is flawless, awesome customer support.
Thank you!
The most flexible and incredibly simple system for Global money management at nominal cost. Support is fast and knowledgeable. Excellent!
Had waited 5 business days and payment was still pending. Called payoneer and money was released within 1 hour. Great service. They understood my needs and took action.
İ am very happy with the service that i get during my registration. And İt has been good so far...
Thank you so much..
I cannot believe how quickly, professionally and politely Payoneer took care of my very complicated and multiple issues. Outstanding representative that went beyond in every way. I have been connected to Payoneer through my business for two years and rarely have problems, but when I do, they resolve, and resolve correctly and promptly. I am sold!
This company is indeed a God sent, I was searching but now I have found. Very nice site indeed. Well done
My experience was long but well worth it cause at the end of the day it's resolved so I thank y'all for everything you did to help and assist me with my issues I was having with my acct. And releasing of the money
Payoneer is a good source for transferring money and Good customer service but processing time is little delay which has to be improved and also after client payment crediting to bank account is delay even this needs to be Improved. If these things are improved Payoneer is perfect.
Thank you guys, all of you are amazing, they help me with my problems with the credit card so much love AND affection for all of you
Best way for overseas payment option and they are providing best quality customer service option with their highly mannered representative. Recommendable service...
Great company. Providing service that sells. This company has brought new light to the service industry. By making there mark and bringing financial help to people all over the world. So I for one is rather grateful for this.
This is the first time I use Payoneer. I had some difficulties about activating my card, but the operator helped me in a easy, nice and professional manner.
I love the services that Payoneer provide and such an amazing call support.
Low fees, High exchange rates.
Slow withdrawal processing i hope they will make it fast.
Payoneer service is really useful, it's great that's all i can say! Never have difficulties, very quickly answer to my questions, great customer service.
Payoneer was consistent with helping me to resolve my dispute with Airbnb. I would recommend anyone hosting Airbnb to think smart on how you will be receiving your payouts.
Outstanding experience. They are very much helpful about customer service. They try to solve the problem as soon as possible. Thank you.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

