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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Well Payoneer is a good service wich has help me a lot! With the card Wich is good for having acces to your funds
Really Payoneer Is Great
I'm Very Happy for being Payoneer Customer...
Thanks a lot Payoneer
Regards...
Cutomer service was great! Every think I asked and reply to me very gently.
BUT MY PROBLEM Isn't solved.
It was good, and excellent for asking a problem and very easy to use i love it. I gave 5 stars for a good response
An awesome banking platform to do your business with! Thank you guys for resolving my issue so promptly!
Way in front, payoneer is all about leading and others trying to catch up. They are so responsive, i believe that these reps really took their training seriously, and have their heart and soul in their jobs
As much i know. I am using payoneer to get my payment from fiverr actually my dream is to be a international traveler and that payoneer card allow every where any both to withdrew money. And now i am dreaming to be a good freelancer and world traveler and i can get payment from papal to add bank account that help me a lot
Using Payoneer for nearly 3 years and so happy. Thanks for the great product and excellent customer service.
Been waiting to review my account for almost a month now. Provided all the things they asked such as ids and etc. still nothing happened.
I was assisted by the wonderful customer service at Payoneer and have received a way to take charge of my monetary transactions both locally and internationally. This helps me out so much as a freelancer with the handling and transfer of my funds wherever it is in the world.
Thanks Payoneer!
It was my first time ever to contact Payooner. I must say it was a great encounter. Felt well served and handled. Well done, Payooner.
Payoneer has been great to get my payments going, been able to withdraw money from ATM and online shopping is awesome.
Bad part is that they restrict payments from regular US banks with the excuse that they only do bussiness accounts, in my experience they really don't, my boss sent me some payments from his business account and were rejected all the time, that's how I discovered Uphold.
Also doesn't let you expend money on gambling sites :(.
But for everything else has been a great option for me.
International transfers are smooth and fast with lowest transaction fee. Best customer service experienced so far.
I submitted my account error my account login problem and i satisfied with Payoneer customer care team, Thank you
I love this page. I used it for a long time and I can say that it is reliable and fulfills what it promises. For my part I recommend it
I really love their representative, they are claim, lovely. I recommend you to do business with Payoneer.
I'm very happy with Payoneer Customer Service. It is very easier than other OInline Money Transfer company. I can transfer money from Europe and USA to any other country what are allowed by company. But before using every user should read carefully the company's terms and conditions. In South Asia most of the freelancer, online marketer, online job holder are using the Payoneer Account especially in India and Bangladesh. We have a community for Online Money Transfer for-Payoneer support. In case of emergency you can call over phone number in customer service support. I welcome you and use the service very smoothly. Honey is sweet when it is tested!
Very friendly customer support, I appreciate there helpful behaviors, I was surprised when they called me back, Thank You so much!
Great customer service but crappy website!
Kindly fix your website issues!
How would you feel if you have a child that is sick or relative that needs medicine and you are waiting for the money so you can buy that medicine.
How would you feel if your bills are all due and you are expecting that your account is working but since there is a website issue you cannot pay the bills and the provider will cut the services and you will be charged penalty fees and your credit score will be affected.
I feel relieved after speaking to the agent. She made me calm down and assured me that everything will be fine and resolve. She was fantastic and knows her job well.
Thank you and more power
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Hi there Akbu,
We're very sorry that it has taken so long to get your account approved. This is definitely not usual in our system. We'd like to help you get your account approved. Please send us a private message, connect with us on our social media profiles, or contact our customer support immediately so that we can look into resolving the issue and getting your account approved.
Best,
The Payoneer Team