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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

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Kenya
1 review
0 helpful votes
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Good communication with clients, responsive and timely assistance. A good global experience. Support team is etiquite, and willing to assist, actually gets back to the customers to know if they got the services they requested for. That is purely on solving payment issues. AS a first time user of their services am happy to get such a good support. Keep up the good work, Thank you

Date of experience: July 17, 2019
Pakistan
1 review
0 helpful votes
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You're good enough but can you please verify my account as soon as possible I really facing trouble right now

Date of experience: July 17, 2019
Pakistan
1 review
0 helpful votes
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Nice service
July 18, 2019

Your representatives are good. Your services are very good. Your representatives guide us in very good way

Date of experience: July 17, 2019
Philippines
1 review
0 helpful votes
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Kudos!
July 18, 2019

This is what customer service is! Payoneer Reps are what we need to experienced what they call customer service!

Date of experience: July 17, 2019
Mexico
1 review
0 helpful votes
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I've been using Payoneer to get paid for online work for years now. I've had bumps along the way as with any financial institution but they're worked over everything with me. I'm a very happy and satisfied Payoneer customer.

Date of experience: July 17, 2019
Bangladesh
1 review
0 helpful votes
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The customer service was very helpful."Very helpful in difficult situation"
In a moment of messing up with card ordering and no option for a live chat, I call headquarters from Thailand

Date of experience: July 16, 2019
Thailand
1 review
0 helpful votes
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In a moment of messing up with card ordering and no option for a live chat, I call headquarters from Thailand. With a very patient approach they calm down me and resolve my problem just in few minutes

Date of experience: July 16, 2019
Egypt
1 review
0 helpful votes
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Awesome!
July 17, 2019

The customer service was very helpful and patient, my problem doesn't solved but i'm really satisfied
A Real Thanks in Arabic To this Service <3
<3

Date of experience: July 16, 2019
TT
1 review
0 helpful votes
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Service
July 17, 2019

They provide timely service, speedy transactions, and decent fees. I have been using them for the past few years, and they help me get access to services that otherwise I wouldn't be able to use.

Date of experience: July 16, 2019
Uganda
1 review
0 helpful votes
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I think Payneer is the only qay to go if we can also get a chance to use it. It ia my jumble request that this service can all even ua in Uganda in Africa be used. That will be fantastic. Mathias.

Date of experience: July 16, 2019
Sri Lanka
1 review
0 helpful votes
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Good service
July 16, 2019

Service provider gave friendly customer service. My problem was a link to PayPal. But they ll transfer to the relevant department. The problem still with me. But friendly service can appreciate.

Date of experience: July 16, 2019
Nigeria
1 review
0 helpful votes
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What an amazing experience!
July 16, 2019

Payoneer is amazing. They blew my mind away today. This is absolutely great. The customer care attended to all my concerns easily and efficiently.

Date of experience: July 16, 2019
India
1 review
0 helpful votes
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Excellent
July 17, 2019

My all problems are solve thanks a lot for helping me Payoneer app is a great and easy way to get and receiving money

Date of experience: July 15, 2019
Greece
1 review
0 helpful votes
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Payoneer is amazing
July 16, 2019

Payoneer team is the best. They are friendly good service and I am happy that I am there I do cash out in Greece and I trust them bcz it depends of the problem they give options for that

Date of experience: July 15, 2019
GB
1 review
0 helpful votes
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First time I have used Payoneer account to pay a request from a supplier, and it took 17 days and 5 calls to get the payment issued. Not a very good first experience, currently having second thoughts over whether to use Payoneer to process our international sales revenues.

Date of experience: July 15, 2019
India
1 review
0 helpful votes
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Good
July 15, 2019

Good costmery service I happy talk to you Payoneer customer care all problem solving my please provide hindi language

Date of experience: July 15, 2019
Kenya
1 review
0 helpful votes
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Perfect
July 14, 2019

This is the most secure and caring avenue to use while receiving or sending money online. The customer care service is more than being perfect

Date of experience: July 12, 2019
Lebanon
1 review
0 helpful votes
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Customer Care
July 14, 2019

All was great using Payoneer so far.
Just had a call from outside the US and talked with "Grace" who was very helpful.

Date of experience: July 12, 2019
Georgia
1 review
0 helpful votes
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Best service
July 14, 2019

I am very content with your service
Operator is very helpful and competent
Whenever i call they give me full and satisfying answer
Thanks a lot for your help

Date of experience: July 12, 2019
Malta
1 review
0 helpful votes
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It's a good job
July 12, 2019

I don't have a lot to say, but it was great to contact with the company was very easy and smoothly solve the problem the care coustmer was very kind and patient and well spoken I'm thankful for that help.

Date of experience: July 12, 2019