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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I had an amazing experience with CSR-Honnee. Hoping the process of payment review and approval will also be efficient and quicker next time. Over-all Payoneer is remarkable in helping freelancers and SME's.
Receiving payments from all over the world - can there be a more valuable service? Thank you Payoneer.
I like this business, the payment processing is convenient and fast despite Many customer yet the customer service took time to respond email.
I give Payoneer 5 stars for having good customer service and for also having low rates in charges. Their service makes life easier for virtual workers like me - in receiving payments and whatnot.
I was wondering about how to get new card because the old one was expired with July 2019. But when I made a call, Adam received me very kindly and humble helping me to stay with one registered mail box to facilitate everything to be right.
Hopefully, I expect good feedback in three coming weeks and say thanks to Adam and team to assist me accordingly
Best regards
Louis
You need to be aware, that there is no Buyers' protection whatsoever when using this to pay for Services. In case of any issues, like in my case, all they will tell you is to sue the other person (sitting somewhere in the middle of Pakistan). Avoid as plague and read all other similar reviews and experiences on internet. Will save you lots of hassle and money.
Payment receipt of the customer and document check was excellent and fair solved. The staff patiently worked to the end quickly and effectively. Many thanks
They put my payment on hold even if my account is verified. The rep said there is no problem in my account and was advised to call back when payment team is open.
I recommend to everyone, they are excellent, good and professional customer care, so happy working with you guys.
I really enjoyed the PAYONEER service and it was just what i needed to solve my transaction problems. If the law permit you, kin DD my allow funds from personal account to be transfered with a limited amount.
Thank
Hello,
I am md jakaria hossain
My payoneer account is blocked?
Please unblock my account.
I hope payoneer support team give me more best salutation.
Thanks you.
Patience, Thoughtfulness and Sincerity
Absolutely wonderful experience with Payoneer customer service
I totally satify with the service of PO! Quite great!
I phonned to the PO by the number and got the very nice quality of service!
Thanks PO!
Their dashboard is pathetic, they will order a card that will never arrive. And they won't send you any details about it. And when you contact them via customer service, their automated response will tell you that you will receive it.
Hello there, thanks for leaving this review. I am sorry that you've had issues navigating our website. We are always trying to update our dashboard to provide an easy user experience so I am anxious to see some of your recommendations as to how we can improve it. In regards to card shipping, we typically use your country's local post service to ship the card. As a result, we are unable to provide tracking data. However, we don't want you to have a difficult experience to get your card. I have sent you a private message to try to rectify the issue and see how we can assist.
Best,
The Payoneer Team
I have open Payoneer account for so long but because of the payers difficulty, I'd never received payment via Payoneer service but they do a good customer service support.
As far as concern global transaction, payoneer is better option than others. Recommend to my friends as well.
Its a life saving event that i would recommend everyone to be apart, on transformating there's lives, boosting their career choice and to gain adequate time for their happiness. Getting time to travel meet new people and help them so change their lives. Giving one's a comfortable life style in building amazing relationship through excellent services.
Excellent comapany having Very Friendly Agents They resolve issue within few Mins the charge very low Fee Just $30/ 1 YEAR (which is Amazing)
Send funds payoneer to payoneer is FREE
Their customer support team is good. But I have not gotten any help from them. Every time I just got lots of sorry from them...
Hi There,
I am sorry to hear that our support team has not provided you with some clarity on your case. I would be happy to take a look into this to see if there is any more information or support we can provide you. Please feel free to reply to the message out team has sent you at your earliest convenience so we can take a look.
Best,
The Payoneer Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there! Thanks for the kind review, and we're sorry to hear that your account was blocked. I've sent you a private message so that we can work together to see how we can solve your problem. We are looking forward to assisting you.
Best,
The Payoneer Team