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Payoneer

3.6

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
467
value
416
shipping
279
returns
272
quality
405
This company responds to reviews on average within 3 days

Instant Feedback

1 review

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Philippines
1 review
0 helpful votes
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Excellent
August 31, 2019

Great experience, very nice and helpful with my concern. Thank you so much Madame! Hope you help more costumers callers with important matters.

Date of experience: August 30, 2019
Jordan
1 review
1 helpful vote
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Excellent
September 1, 2019

Great service and customer care
Thank you. I called them for issue in my account and they respond very quick and professional

Date of experience: August 29, 2019
Canada
1 review
0 helpful votes
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Payoneer is a very simple and easy way to grow your business. Fast reliable and efficient online banking payment. I was able to be up and running in less than 24h. Great services and friendly people.

Date of experience: August 29, 2019
Philippines
1 review
0 helpful votes
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It wad great all through out. The customer service representative was courteous and very professional.

Date of experience: August 29, 2019
Egypt
1 review
0 helpful votes
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Payoneer is providing a very good service with a very reasonable price. And excellent customer service and very helpful representative

Date of experience: August 28, 2019
Nigeria
1 review
0 helpful votes
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Excellent service
August 30, 2019

I received a very good and satisfying Service. I really didn't know it was going to be very easy and quick too, but the response I got better than I thought.

Date of experience: August 28, 2019
Hong Kong
1 review
0 helpful votes
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Good work
August 29, 2019

Payoneer is good service providers for small business and entrepreneurs as via this platform we able to do the transaction securely and on define time.

Date of experience: August 27, 2019
Kenya
1 review
0 helpful votes
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Been receiving my payments within 2 days just as promised. There customer care representatives are also polite & helpful. Payoneer is the first company that I have had its customer representative call me back after I ran short of airtime during our conversation.

Date of experience: August 27, 2019
Pakistan
1 review
0 helpful votes
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Amazing Support team
August 27, 2019

I love it it was amazing, I like Payoneer C. Support they care about customer I really like it

Thanks, Cheers

Date of experience: August 27, 2019
Kenya
1 review
0 helpful votes
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Effective
August 27, 2019

An effective tool of international monetary transactions. However, Payoneer needs to improve acceptability of transfer to many more countries.

Date of experience: August 27, 2019
Jamaica
1 review
2 helpful votes
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Efficient
August 27, 2019

Payoneer is efficient as it has set ways for international business owners to work online and accept payments with ease and peace of mind. No hassle, no sweat. Thanks Payoneer!

Date of experience: August 27, 2019
Switzerland
1 review
0 helpful votes
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Risparmio
August 27, 2019

Grazie per la vostra disponibilità mi ha aiutato a capire molto meglio come funziona la carta prepagata. Sono contenta che posso chiedere quando qualcosa non mi funziona come dovrebbe.

Date of experience: August 27, 2019
Pakistan
1 review
0 helpful votes
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Thanks for understand my problem and give good response. Please recover my account as soon as possible thanks for your support.

Date of experience: August 26, 2019
Egypt
1 review
0 helpful votes
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Customer support always helpful. They provide all what you will need for going great online bussiness

Date of experience: August 26, 2019
India
1 review
1 helpful vote
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Great customer care
August 25, 2019

This is a great company. I have all issues well resolved. Highly satisfied with the service they render

Date of experience: August 23, 2019
NL
1 review
0 helpful votes
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Greate
August 25, 2019

Its very Amazing... all the problem will be fixe soon. Thank you verry much... and i learme more how to is theire services. Its very grate

Date of experience: August 23, 2019
Kenya
1 review
1 helpful vote
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Excellent service
August 25, 2019

Very professional service and excellent customer care. Issue resolved while on the phone did not have to wait for hours.

Date of experience: August 23, 2019
Kenya
1 review
1 helpful vote
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My issue was so addressed with outstanding excellence. The representative was keen, devoted and professional. I love the service.

Date of experience: August 23, 2019
India
1 review
0 helpful votes
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Payoneer is a right choice for our online payment system. They helping us a lot for smooth operations in terms of payments without any hassle.

Date of experience: August 22, 2019
Bangladesh
1 review
0 helpful votes
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Awesome
August 24, 2019

It was second communication with Payoneer representative. It was great customer service indeed. Payoneer resolved the problem quickly. Thanks

Date of experience: August 22, 2019