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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I was served with high respect. The team is committed and they even call you back to make sure that you are satisfied.
Amazon Affiliate here.
They have great customer service, great fees and the operations are quick and super useful for those who need to "gets paid" online. If you an AZ Affiliate dude, I think it's your best option.
I gets money!
- Miguel Laruku
Amazing and astonishing. Representatives are accommodating and helpful. I had a good time. Reed was the name of the representative I spoke to. He was kind and patient.
Unless you call multiple times and get someone who actually wants to help you, you won't get your issues resolved. You need more people like Sophie.
They took care of business, am very satisfied with customer care. Andi took care of my concerns in timely manner.
I will give payoneer 4.5 star. My experience so far has been the best compare to other funding sources
Very clear to understand and fast to sort out your problem, I highly recommend to call for any problems with your acount
The representative was very helpful. She helped me with the concern and fixed it. I was satisfied with her resolution and hope she will handle my issue again when I call
I received good and appropriate responses to my question. The service provider was interactive and effective in service provision.
I'm working from last 5 years a software engineer and from last three year I'm running my start up named Crymzee Networks (Pvt.) Ltd. Located Gulberg III Lahore, Pakistan with workforce of 25 qualified Engineers as well 250 satisfied clients especially from USA, Canada, UK, France, Morocco, Israel, Kuwait, Dubai, Turkey, Philippine, China, Australia and New Zealand and Brazil. Honestly speaking this platform help me out for all business transactions smoothly above of all Payoneer give the high currency conversion rate to the me like other platforms. I recommend this platform to all community even for business transactions or personal, this is the best platform having active customer support team.
Its been almost 24hrs and my euro account that i transferred to my local bank accoun in Philippines is not able to transfer. How is that happen?
Good service.
I am satisfy with answer.
When I need help than I will call and they reply me properly.
Payoneer is the best service I have used. It is secure and allow me receive payment from my clients as a programmer. I love it.
Its been a week i transfer my funds to bank account but still no money and the agent told me they have jo idea when i will get my money it can took another week for update
Customer service was very helpful, they understood the situation and they were very patient and good with communication
Great experience. Everyone was friendly. They are trying their best to solve the problem. Just one think the verification process need to be little bit faster.
Overall my experience with payoneer so far is the best I ever had with online services. I would definitely recommend payoneer to anyone. Customer service is also amazing both by email and by phone
Payoneer has got both payment safety and great customer care. I really love using payoneer
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jin,
Thank you for leaving an honest review of our customer care service.
We understand how frustrating it is to not have your issue solved after multiple calls. Our customer care representatives are all well informed about our services and what authorities they have. There are cases where incidents have to be transferred to other departments in order to continue with the request of the client. Once the requested information gets reviewed, then it is most likely transferred back to our customer care department to have the issue solved. So the next time the clients call, they can proceed in finalizing the steps to solve the client's request. We are happy that one of our representatives was able to solve this issue for you, but please understand that any request does go through other departments so things can get accurately solved in a timely manner.
However, thank you for pointing this out. We will send this review to our internal teams so they can provide better assistance in the future.
Best,
The Payoneer Team.