On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Adam was most helpful in activating my Mastercard. Great service as he was patient, polite and made sure all my queries have been sorted.
It was good service, the one I talked to about my issue is helpful and kind, she know how to help people and very patient.
Payoneer is the best alternative, solution for your needs.
Customer Service is also very professional and efficient. You don't need to wait so long for an answer or response.
Payoneer has a great security service and also a exellent support for any issue. Payments that you receive and want to make normally are very fast and they belong to the cheapest in the world. More info about this great service you can find on us.xoommit.com
I accidentally type incorrect account details and now I wanted to change my account number, and the only way to do that is by deleting the payoneer account, please solve my problem.
I called from Europe, spoke with a lady. The moment the call was connected, she was polite and great. Verified my account and helped me instantly. The world would be a much more better place with people like her. Thanks for helping.
But I think they provide great services at a fair price
I am happy with the customer care assistance will be more happy after getting the account approval.
Actually 5 days have past i didn't get approval
I was very satisfied by the service i got from the service provider... She was patient and when the call cut. She took time to call back... I found this a very professional client oriented service
Hi,
Very wonderful virtual bank services for any online earning platform. The best payment gateway are Payoneer Account.
Thank you for quick and professional response! Case manager Olga was very polite and resolve my problem with success, thank you, Payoneer team!...
Awesome crew, perfect job! They solved my problem immediately! I am very satisfied with that!
The best platform in the world. My issue was solved with a very short time. Really appreciate for your support
Customer service is very helpful, I am happy for this service.
Good thanks what's nice help my English is very slow please solve my problem i m in carrying I m very interest in this i m a good thinker about you
Payoneer is a dependable financial services partner for my business. Their prompt response to queries make them the best to deal with.
Very good customer service! Keep it up! ;) The customer service agent was very quick and my concerns were answered in no time! ;) God speed! ;)
Very helpful and caring Customercare staff. I was left feeling satisfied that Representative had listened and tried his best to proffer appropriate advice
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Money Transfer Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Manik S,
Thank you for your review. We're very sorry to hear about the problem you've had with your account. We would be happy to take a look into your case and provide a proper assistance.
For that, please contact our support via email, chat or by sending a private message on Facebook or Twitter. So we can follow up with your case. We do apologize for the inconvenience.
Best,
The Payoneer Team.