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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Excellent service, I am very much satisfied with service of Payoneer. Bundle of thanks to Payoneer
Professional and skilled staff work here in payoneer love to interact with all of you.
Thanks and best regards from my side
From Pakistan
Customer services is always readily available 24/7 and very helpful (Alien to me coming from Paypal). I'm liking this so far.
For now all I can say is that Mae is a very nice customer service. She handled me so well that I feel like I should have issues so I will contact her again, lol.
Payoneer is a great payment solution, as I'm able to receive my payments on time from freelancing platforms and easily withdraw it in my local currency. Their customer support is also top notch.
I am very lucky to find Payoneer as without it i wouldn't reach my business goals.
Thank you Payoneer for being such a great partner.
Still waiting to be able to transfer or redraw money to my local account then l will be certain of payoneer so still waiting
I was reluctant at first, but I was impressed with the speed of payment processing and the ease of using the MasterCard.
Having account with Payoneer for years now and never had a issue or anything. Smooth transaction and quick too. My recommendation. 10 from 10!
Customers care are perfect and extremely helpful to make me recuperate my Payoneer account after I made a mistake in my account details.
Easley understand and resolved issue with proper solution and make it very easy to understand. Representative is very polite and respectful
Every thing is great. I have been surprised. Thanks
Why I cant add my local bank and paypal account in payoneer
Can I order payoneer master card again
I like payoneer account bcz wherever I can go I can use
But only I had problem my local band add issues in payneer account
My paypal issues
The Customer Service Rep was very polite and super helpful, not to mention time efficient. Thank you Andi
It was great with payoneer i always very happy to be with payoneer,,
The staff is very polite and well trained though at times one has to hold on for too long while the issues are being resolved
I like Payoneer support, they will do everything for you and answer all questions. I like their services, I use them to receive USD Payments from ShareASale and its really cool. They even tell me what the conversion rate will be if I'm withdrawing from my local ATM machine.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sudip,
Thank you for leave us a review.
You can add a bank account using the "Bank accounts" feature in your My Account. It should be fast and easy procedure, as well as the card. However, accordingly to your review, it seems that you have been facing some issues to complete these procedures and this requires us to take a closer look to your account. Doing that, we can understand the whole scenario and advise you properly.
We've tried to find your account but were unable. We would like to follow up with your case, so you are more then welcome to contact us via live chat, phone, or social media and provide us with your account details.
Best,
The Payoneer Team.