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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Customer service was excellent and I hope everyone is has assertive as the agent that helped me today
I was attempting to link my PayPal account to a forthcoming ecommerce project.
The agent was really knowledgeable and responsive!
Payoneer's customer service is fantastic; I always receive prompt and helpful responses!
My issue is solved at the moment and the it was about the pending transaction and the cs help and clarified everything in a professional way. Keep going
Payoneer services are excellent. They just need to be more faster in their verification time. In my own opinion, I think 3 or more business days is too long just to verify an account after submitting necessary documents; it should be faster.
The customer care agent( She was a girl) was really helpful.
Best service. So far, I'm a new customer, but I believe it's the best payment method off time... If my account is verified I will definitely make transaction
The service was excellent, am truly pleased. And I will surely be doing more business with them. Payoneer is the way to go.
Very good service, i love Payoneer service, quickly response and Quickly resolve, First time i see,,,,, thanks all Payoneer help service employer
I love the services just some miner inconvience at this time not able to recieve my payment and would want to be able to recieve my payment without issues
My experience was great the person who dealt with my problem was very polite and was willing to help me and she solved my problem right away.
Thank You Jean
There was an issue in date of birth. But within a 2 mint i sent my new Identity card and payoneer solved this issue in a minute. Very quick and fast service and I recommend this service to all...
I get 2065 usd payment, then suddenly payoneer block it and get the money to pending, and they want ID card from me fro verify (I was also fully verified, but they again want it)
So I sent it again, and nothing...
Still the money is in pending, and they steal it!
PLS STAY AWAY FROM PAYONEER, I LOST 2065 USD, DONT DO THE SAME PLS!
DONT BELIEVE THESE POSITIVE COMMENTS!
Payoneer is great, their customer service is the best I have seen and experienced so far
They were swift in helping me
Very good experience with a payoneer representative team
Excellent service, thank you very much!
I received a quick, high quality and focused response
I had an issue with my document verification and when I reached out to the customer service my call was picked immediately. The services were excellent and the agent was helpful
I don't know exactly if my concern will resolve. I hope it will. The operator is kind but I hope really my concern resolve after this.
Great customer service, well educated and professionally trained agents. Quick resolution to my issue!
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

