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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I lost my card and the support representative response was prompt and very helpful. The transfer rates are very affordable too.
We have been with Payoneer for about 2 months. Once accounts were set up, we have had a smooth experience. Customer support eager to help and polite.
I couldn't upload payment request format at any described formats, informed more times with chat, phone call but still not resolved and updated. Instead of mine asking the respective executives share the document to upload behalf of myself. I am still uploading my request doc as camera photo by mobile internet not by mobile app saying option is not available updating app. Kindly resolve my concerns it will helps to continue your service.
Hmm well. I get some information from him. Now I'm waiting for solving my problem. In Customer service, there I've to wait some long time. It would better to serve quickly
Good and fast customer service that answers every question, up-to-date banking and regular reports, your credit card never disappoints you and always works
The representative was very helpful. All my concern was sorted out in a professional manner. A very polite person
When my country is hermetic closed and counting numbers of sick and ill people, when nothing work and Serbia become one big quarantine they avoid own rules to help me and my househusband to get our founds for medical and food supplies. Thank You in our names and the names of our family. There is a hope for humanity
I ordered payoneer card before but i did not received i think its lost, then i don't know how to order it then i call the costumer care. They are very help full
Professional customer service, gave brief and concise details. But not sure why the process would take long time to get done.
Love this customer care she understand me and my problem
Payoneer helps their customers receive the money safely to their bank account without charging any fee. I feel, this platform is not ripping customers like PayPal and many other online payment gateway platform.
First time using Payoneer and I'm loving it honestly, maybe you just need to improve the process part, most specially when holidays are just around the corner.
The platform work really well, awesome payment times and low fees. On Venezuela works like a charm and it give us the best opportunity to work
Sometimes we sre 100% satisfied bus sometimes people there just wabt to feel the solve our request
They Can improove
I have forgotten the pin code of my payoneer card. I called the service center and my issue was solved fast and easy.
I think the Payoneer platform is a flexible platform for international income opportunities. This is because having the opportunity to handle some international jobs does not guarantee an income without a platform to receive wages or payment. Leveraging on the Payoneer platform was a great income opportunity for me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members