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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Conversation
January 19, 2020

Pleasant talking with your customer service help executive.

Date of experience: January 15, 2020
Belize
1 review
0 helpful votes
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Dependable and Reliable!
January 18, 2020

My experiences with Payoneer has been great. They are efficient and they are global. They aslo take their time to assist as best as they can. Thank you all for great service.

Date of experience: January 15, 2020
Kenya
1 review
0 helpful votes
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So far so good, The one good thing about Payoneer is customer service. You can call them, email them and they will respond. I have issues with Paypal that's why I had to switch. Payoneer saved me a lot of headache and worry. Thank you so much. Your efforts are highly appreciated

Date of experience: January 15, 2020
El Salvador
1 review
0 helpful votes
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Awesome
January 18, 2020

Always there to help. No issues so far. Love it. All works like a well oiled machine

Date of experience: January 15, 2020
Pakistan
1 review
0 helpful votes
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Appreciable
January 18, 2020

Professional/friendly representatives... Excellent services... Loved it...
Thanks Payoneer

Date of experience: January 15, 2020
Morocco
1 review
0 helpful votes
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A bliss
January 18, 2020

I am very happy to find Payoneer, it is helping my business so much. Without it i wouldn't have the chance to have an international based business.
Thank you Payoneer.

Date of experience: January 15, 2020
Afghanistan
1 review
0 helpful votes
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Thanks from your Help
January 18, 2020

I am Very happy from your support

Thanks again from your support

Date of experience: January 14, 2020
Ghana
1 review
0 helpful votes
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Best payment options with low fees
January 18, 2020

Payoneer is the best payment service everyone should sign up for his or her international payments

Date of experience: January 14, 2020
Aruba
2 reviews
0 helpful votes
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Service came first.
January 18, 2020

Great job and I am happier to be part of your organization as customer.

Date of experience: January 14, 2020
Sri Lanka
1 review
0 helpful votes
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Customer care
January 18, 2020

They responded very quickly and tried hard to understand me, coz of my bad English. Somehow they have managed to give me a temporary solution immediately as my account was hacked. And I am so glad I could contact them by the phone immediately. Otherwise I could have face more difficulties for sure

Date of experience: January 14, 2020
Suriname
1 review
0 helpful votes
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Very professional
January 18, 2020

I called customer service, and my balance expired. They called me back! I love that.

Date of experience: January 14, 2020
Pakistan
1 review
0 helpful votes
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Great, lovely, nice
January 17, 2020

I have a payoneer account and i have received payoneer debit card. Its great experience with payoneer. Thank you

Date of experience: January 14, 2020
Spain
1 review
0 helpful votes
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Payoneer Make my life easier
January 17, 2020

I am super satisfied with Payoneer. Fast and accurate.

Date of experience: January 14, 2020
Nigeria
1 review
0 helpful votes
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Q&A
January 17, 2020

Apart for d connection, my conversation with Don was very satisfactory.

Date of experience: January 14, 2020
Pakistan
1 review
0 helpful votes
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PERFECTLY dealt me. Highly recommended service representative. She gave me full time to understand my issu and resolve

Date of experience: January 14, 2020
Nigeria
1 review
0 helpful votes
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Ojumonu review
January 17, 2020

Beautiful. The customer agent was audible, I heard him clearly during the security checks and my inquiry was promptly solved

Date of experience: January 14, 2020
Serbia
1 review
0 helpful votes
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Highly recommend
January 17, 2020

All the problems i had were successfully resolved in the short term.

Date of experience: January 14, 2020
India
1 review
0 helpful votes
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I was receiveing the money for my freelance work and it got stuck. The Payoneer team understood the query, identified me as rightful owner of the account and then resolved it to the perfection.

Date of experience: January 14, 2020
Nigeria
1 review
0 helpful votes
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I love there support team
January 17, 2020

The don't take time to take your calls and fix your issue right away it's good please keep it up

Date of experience: January 13, 2020
Jamaica
1 review
0 helpful votes
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Great
January 16, 2020

Excellent service and can rely on was really helpful reassure that this issue could be solved

Date of experience: January 13, 2020