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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I want payoneer to look into my issue. I made a payment to my local bank account since 4th of March, 2020. I am yet to receive the money. I am not happy with that. I need solutions
The Agent who assisted is well knowledgeable and provide the best customer service. My issue was resolve in a very timely manner. Give him a raise!
I am very unsatisfied with your service. I was more than flexible and gave you more than enough time to fix this problem, and nothing has been fixed yet.
Best. And she responded nice. You guys are awesome and doing a great job
It was good. I really had fun taking to one of your agents.
I literaly love payoneer for their service, customer satisfaction, they try their 100% to solve the problem of customer and give there best.
I had many problems but i called them they solved my problems..
It's really difficult to deposit money especially it you're business is very small, you can't transfer without giving extra details, can't receive from family or friends without payoneer. Pretty complicated. They need to add more was to receive money like visa and mastercard from owner (these don't work at the moment). They also take the longest time to reply by email.
Please help me to refund or withdraw my fund because I accidentally insert my card number instead account number. I need to go to hospital for screening of my newborn child. Please help me.
The best experience ever the customer service rep was friendly and willing to help
I am very satisfied with the Payoneer Customer service, the operator was polite and helpful, answered all of my inquries and resolved the issues I had with my account. I find this important when dealing with an online service. I would reccomend using Payoneer, to my colleagues.
This call I just had with Jean was amazing. Quick, resolved my issues and went out of her way to help out. I loved the attention and professionalism.
It was good as it got my issues resolve and now I am awaiting my card.
As my Payoneer card expired so I called customer support to order a new one. And they solved my issue immediately and shipped me a new card.
Homeaway uses Payoneer as the only means for paying foreign customers for reservations on their site. They give no other payment options... otherwise we would never opt for Payoneer. Not only are the fees high... but after receiving payments correctly several times, we did not get paid for last months reservations, and got no notifications or messages stating there had been a problem. If we had not called them or realized we were one payment short, we would have never known!
For God sake, fix your security. This is the third time my account is being hacked.
She was excellent in dealing with my issue! It was resolved! She is very professional!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members