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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I like how Payoneer work´s.
I had a little problem with my phone number but their customer service was really helpful
Easy to talk and understand really good services.
I have to remove some funding sources.
The costomer care represented talk me politely,...
I receive a payment from a payoneer user and they blocked my account. I have 1465 euro in my account i call them to release these funds they told me to provide my held id with dob written on it i provide them all the documents. After 20 days they replied me that they wil not release my funds and froze it for security purpose. My all provided documents are approved by there department but still they did not release my funds. They robbed my money. Kindly this is my suggestion not to use there services because they will froze your money as well and they will never pay you. I needs these funds very badly but they did not listen anything from my side they just froze my funds. Now its upto you to use there services or not
Nice but little bit unhappy with service. Because I thought that this plateform will provide me better experience but it failed little bit sorry.
I always use payoneer for payments, This is very fast and trusted.
Disappointed with service of request a payment service really faced bad and very bad experience with payoneer
The receptionist is good as they ensure you are the real person and they verify that you understand the instruction
It was a great experience and solved the problem will use again as and recommend. Thank you
I ordered a card last year 2019 in September and a tracking number was issued but after 6 to 7 months it was still showing in Germany. But fortunately, I contacted payoneer on Mobile and I was helped and the new card has been ordered.
Thank you
I really appreciate payoneer team and the service of payoneer. I will strongly recommend payoneer. Thank you soo much for your great service.
Customer Rep made me felt as a valued customer, which is of great importance for any business success...
The CSR (customer service representative) was very knowledgeable and took time out to explain clearly for my understanding. My issues were resolved.
The rep dealt with my issue hands on. She did everything to make sure I was satisfied before she hung up
Professional and result/solution oriented
The platform appears to be security conscious.
I love this payoneer it a cool and good account because I can withdraw from all my online banking account through this payoneer
I have been using Payoneer since year for Receiving my salary from my employer. And I cant tell you it is the best medium to receive payment.
Thanks Payoneer for your Existence in India.
I love this madam
She taking with me very nicely and solve my issue.
Service, pace and efficiency is what Payoneer provides in a friendly manor. Could recommend this payment product to all.
My payment was under review and it took several days to hit my account. Even if you dont work on weekends. All transactions made before 12 pm should be review and approved/declined so the customer doesnt have to wait the whole weekend to know whats up with the transaction.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members