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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It's very friendly and easily understand and solve the issues
Plz active my account quickly. I need to wdhral money. I applyed for payoneer account 6 days ago. But my account is not activated. That's why I called payoneer customer care. Thank you
My experience was good as i call to UK Center for the activation of my card so when i call there the person of their call center is so helpful that he solved my all the activation's problem and now i am really appreciated his hospitality and my card is active now.
This man who attend my call was super and great. He solve my problem. Even i was trying for long time and calling but problem was not solving.
Love this man.
Thank you so so so so much.
I was angry with payoneer but now very happy.
If the value for customers queries and fast response time is anything to go by... then Payoneer as solved one more global service::-))
Keep up the excellent customer service - Payoneer...
Yes i finally talk to you and it was good and you all are very friendly, so i hope it will be all right now.
What I liked the most is the follow-up call from their customer service to confirm whether or not my issue was resolved. They were nice and handled my problem professionally.
Had a really listening representative in the person of Onieka to speak to. And she was very customer focused.
Quick to answer a support call, ready to assist and fast resolution. This is how you build a successful company
In the moment when my country is in state of emergency and police hour because corona they help me and my wife to get our founds so we can survive these global pandemic. Thank You
I contacted them via phone call about a problem. Quick & super fast service. The issue had been fix within 5 minutes.
Nothing to share your experience through payoneer very poor customer service through payoneer
Wonderful service, but I haven't received my payoneer card this is the third time I'm ordering a card and haven't received it
Never had problem since i started using payoneer 3 years ago.
The company I am working online for switched from Paypal to Payoneer to process payments, and I am very unsatisfied. More than 2 weeks after I am supposed to have received my payment I have been unable to receive it, due to requests for information and documents that I do not have.
The best and Excellent Services from Payoneer. I have been working for around three years as a freelancer and during covid, I get a lot of freelance work for that Payoneer is the only support from which I am earning money and running my family. Thank you so much for your support and services.
Anna was very attentive and provided a resolution immediately. Appreciate her hard work! Kudos :D
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members