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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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This is one of the best financial company I've ever came across on Google! Just what I've been searching for!
There was a woman on the other side, she helped me so much with her attitude at first then with the professional knowledge, Good job
I don't wait for long to get the reflection from staff. It is good experience.
This has been happening for the past 2 weeks where my payments for work done is being delayed instead of 2 weeks I have to wait three weeks before I can have access to my funds from Payoneer. And the same excuse is it has to be investigated as per policy. I am not sure what is there to investigate as the same employer pays me the same amount the same time twice a week there is an established pattern yet still there is an investigation I feel discriminated against due to my not being an American Citizen. I would normally recommend the services to other persons in my country however after dealing with this more than one time I will not be recommending your services to others here.
It was good but some service should be fast like account verification and payments
It was an amazing experience, but it's still an ongoing process with me. They respond very well to all my questions. I hope they would be able to resolve my problems.
I am trying from last 15 days. Please help me as soon as possible.
Although due to technical issues from another company I was unable to continue as a Payoneer member, the customer service helped me decide that should the opportunity arise, I will surely pick Payoneer over all other competitors. Excellent service.
Best experience so far, very easy and secured payment method so far love it and the master card is awesome working where perfect
Horrible company. It took 8 business days to send a payment to the company that used them. I then, as the customer of their account holder, had submit my identification on 5 different occasions even after my bank had already approved the charge. I then had to spend almost 2 hours on the phone with the company, resubmitting the IDs again 3 more times.
I feel bad for anyone that uses this company because of the amount of business they lose because their costumers finally get tired and go elsewhere. A customer of yours should not have to go through this many hoops just to pay you.
I wouldn't recommend this company to my worst enemy.
My Payment was Pending, she solves my problem and she tells me after 7 times we will deposit my payment
Since Payoneer doesn't have an option to add funds, my client is having a hard time paying me unless I bill him.
Payoneer is the best payment processor comparing to all others, I have used many others but Payoneer is safest, most reliable and most cost-effective. I always try my best to receive payments through Payoneer only.
Very pleasant! The support was very polite and helpful and the solution was fast.
Very good experience. I am impressed. Thank you payoneer for all support.
I was encouraged to choose Payoneer as my payment method as many have said that is cheaper and more convenient than PayPal.
TLDR: inconvenient wait times for account approval. Excellent customer service.
Despite creating an account over a month ago and submitted verifying documents, my account had not been approved. I contacted customer support and was treated with very polite and professional service. The representative clarified the problem and explained every step of the process. I was informed that it should take 3-5 business days and that they would keep me updated.
The agent was polite and show an enthusiastic effort to help me. The best of all, he was very clear and kind!
Great service!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members